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- Tasks: Ensure safety and security at BH2 Leisure Centre while providing excellent customer service.
- Company: Join ABM, a leading provider of facility solutions with a commitment to diversity.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Flexible shifts with opportunities for overtime and career growth.
- Why this job: Be part of a dynamic team making a real difference in community safety.
- Qualifications: SG or DS licence required; customer service experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
LOCATION: BH2 Leisure Centre, Bournemouth
SHIFT PATTERN: 2 on 4 off, 21 hours per week
PAY RATE: £14.51 per hour
Overview of Job Description: An opportunity has arisen at the Legal & General owned Bh2 Leisure Centre in Bournemouth, for a Security Officer to join our team working for ABM on a one-year fixed term contract, with the option to roll on a further year. This contract includes days, late evenings, nights and some weekends. Opportunity for overtime and holiday cover.
Main Duties & Responsibilities:
- Maintain a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
- Provide a security contact for customers and staff.
- Provide excellent customer service.
- Deter anti-social behaviour, theft and criminal activity.
- Liaise with the Police and management when required.
- Complete reports by recording observations, information, occurrences and surveillance activities.
- Deal with any difficult situations that arise in a safe and professional manner.
- Always appear polished and professional and always adhere to the Bh2 centre/ABM uniform and grooming guidelines.
Key Skills and Experience Required:
- SG or DS licence essential.
- CCTV required; training can be provided.
- A full five-year checkable employment/education history.
- Experience in corporate/retail security is desirable.
- Experience in customer service is desirable.
- Good organisational skills.
- Excellent communication skills are required both written and verbal.
- Computer skills to include basic knowledge of MS Office.
- Valid First Aid at Work certificate required; training can be provided.
- Well presented, and high grooming standards.
- Outgoing and friendly with a can-do attitude.
- Reliable & punctual.
Health and Safety Responsibilities:
- Always follow Group and company policies and procedures.
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
- Use all work equipment and personal PPE properly and in accordance with training received.
- Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
Benefits: We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money and work.
- Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our website.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Cover Security Officer in Bournemouth employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cover Security Officer in Bournemouth
✨Tip Number 1
Get to know the Bh2 Leisure Centre and its vibe! Familiarise yourself with their values and what they stand for. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely fits into their team.
✨Tip Number 2
Practice your communication skills! As a Security Officer, you'll need to interact with customers and staff regularly. Try role-playing scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Dress to impress! Make sure you look polished and professional during interviews. First impressions matter, especially in a role where appearance is key. Show them you can adhere to their uniform and grooming guidelines right from the start.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ABM team at Bh2 Leisure Centre. Let's get you that job!
We think you need these skills to ace Cover Security Officer in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in security and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your SG or DS licence and any CCTV training you have!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Officer role at Bh2 Leisure Centre. Mention your organisational skills and how you handle difficult situations professionally.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We love a good story, so if you have an example of great customer service, share it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at ABM UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer at the BH2 Leisure Centre. Familiarise yourself with the job description and think about how your skills and experiences align with the duties, such as maintaining safety and providing excellent customer service.
✨Dress to Impress
Since the role requires a polished and professional appearance, ensure you dress appropriately for the interview. Aim for smart attire that reflects the uniform standards expected in the role. This shows you take the position seriously and understand the importance of presentation.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with anti-social behaviour or emergencies. Think of examples from your past experiences where you successfully managed similar challenges. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Show Off Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. Be ready to discuss your previous customer service experiences and how you effectively communicated with others. This will highlight your suitability for the position and your ability to liaise with both customers and management.