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- Tasks: Lead daily operations at The Gyle, ensuring safety and cleanliness.
- Company: Join a dynamic team at a premier shopping centre in Edinburgh.
- Benefits: Competitive salary, flexible shifts, and opportunities for career advancement.
- Other info: Exciting environment with a focus on teamwork and customer satisfaction.
- Why this job: Be the face of operational excellence and make a real difference.
- Qualifications: Strong leadership skills and ability to manage live issues effectively.
The predicted salary is between 39000 - 39000 £ per year.
LOCATION: Gyle Shopping Centre, Edinburgh EH12 9JY
SHIFT PATTERN: VARIOUS 4 DAYS OVER 7, 40 hours per week
SALARY: £39,000 per annum
ROLE OVERVIEW AND PURPOSE
To support the on-site operational delivery of soft services at The Gyle to the premium standards expected by both ABM and The Gyle Centre Management. The Duty Manager acts as the first-line operational manager on site, holding responsibility for the safe, secure and effective day-to-day operation of the Centre during assigned duty periods. The role requires visible leadership, sound judgement and the ability to manage live operational issues before escalation to Centre or Client Management where appropriate. The postholder is responsible for ensuring that the shopping centre, both internally and externally including public areas, service yards, access roads, washrooms and back-of-house areas is clean, safe and secure, and maintained through a planned and proactive approach.
KEY RESPONSIBILITIES
- Manage the day-to-day operation of Security and Cleaning services at The Gyle in line with company policies, procedures and service specifications
- Act as the first point of operational management control on site, addressing issues and incidents as they arise during duty periods
- Provide visible leadership across the Centre, ensuring high standards of service delivery
Duty Manager in Bonnyrigg employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Bonnyrigg
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at The Gyle or similar centres. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've managed teams or resolved issues in high-pressure situations. We want to see that you can handle the heat!
✨Tip Number 3
Be proactive! If you notice something about the centre that could be improved, mention it during your interview. It shows you’re already thinking like a Duty Manager and care about the place.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Duty Manager in Bonnyrigg
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading teams or managing operations. We want to see how you've tackled challenges and provided visible leadership in previous roles.
Be Specific About Your Experience: When detailing your past roles, focus on specific examples that relate to the responsibilities of a Duty Manager. We love seeing concrete achievements that demonstrate your ability to manage day-to-day operations effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities mentioned in the job description. We appreciate candidates who take the extra step to align their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at ABM UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Duty Manager role. Familiarise yourself with the key responsibilities, especially around managing security and cleaning services. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, visible leadership is crucial. Prepare examples from your past experiences where you've successfully led a team or managed a crisis. This will help you illustrate your ability to handle live operational issues effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. Think about how you would address operational challenges or incidents at the shopping centre. Practising these scenarios can help you respond confidently during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.