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- Tasks: Lead BOH cleaning and waste operations, ensuring efficiency and compliance with environmental standards.
- Company: Join ABM, a global leader in facility solutions, committed to sustainability and innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks.
- Why this job: Make a real impact on waste management while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in waste management or facilities, strong leadership, and communication skills required.
- Other info: Flexible working in a fast-paced setting with opportunities for career growth.
The predicted salary is between 45000 - 45000 £ per year.
The Back of House (BOH) & Waste Manager is responsible for overseeing all BOH cleaning and waste-management operations across the Olympia Estate. This role ensures that waste is handled safely, efficiently, and in full alignment with the estate's environmental and recycling strategy. The postholder manages BOH cleaning teams and waste subcontractors, maintains high operational standards across service areas, and ensures that all waste processes, from segregation to collection, run smoothly.
A critical part of this role is driving tenant and occupier compliance with waste procedures, offering training and guidance as needed, and ensuring estate-wide adherence to recycling best practices. The manager also supports event operations by coordinating waste services during peak activities, maintaining clear and safe BOH routes, and responding promptly to operational issues.
During the estate's operational mobilisation, the Back of House & Waste Manager will also be responsible for supporting overarching, sitewide cleaning services and operational cleaning requirements. During this period, the postholder will deputise for the Operations Manager as required, ensuring continuity of day-to-day estate operations and providing leadership support across cleaning and BOH services.
Main Duties & Responsibilities:- Waste Management & Compliance
- Oversee daily waste handling, segregation, storage, and all waste collections.
- Ensure all processes comply with environmental legislation, health & safety standards, and the estate's recycling policies.
- Drive tenant and occupier compliance with waste procedures, offering coaching and best-practice guidance.
- Maintain accurate data on waste volumes, recycling rates, and contractor performance.
- Back of House Operations
- Maintain BOH routes, service corridors, loading bays, and waste areas to a high operational and cleanliness standard.
- Supervise BOH cleaning teams and subcontractors.
- Conduct routine inspections and address issues promptly.
- Oversee the safe use, maintenance, and availability of waste-handling equipment (compactors, balers, containers, etc).
- Contractor & Team Management
- Coordinate BOH staff and waste-management suppliers in accordance with SLAs and KPIs.
- Support staff onboarding, training, and ongoing performance development.
- Manage resource planning to ensure appropriate staffing levels.
- Manage and order stock.
- Schedule periodic and reactive works within the team.
- Health, Safety & Compliance
- Ensure all BOH areas follow health, safety, fire, and hygiene standards.
- Conduct risk assessments and implement controls.
- Report hazards, incidents, and non-compliance, taking corrective actions as needed.
- Ensuring that all equipment is kept clean, well maintained and in a safe working order and compliant.
- Communicate effectively within the team - we all work together.
- Ensuring that you & the team wear protective clothing (PPE) and comply with Health & Safety legislation and policies.
- Take responsibility for training of staff and recording of that training.
- Experience in waste management, BOH operations, or facilities management.
- Strong understanding of waste compliance, recycling processes, and sustainability practices.
- Ability to manage teams and contractors with strong leadership and communication skills.
- Strong organisational skills and problem-solving capability.
- Comfortable operating in a fast-paced environment, including event-based operations.
- Full UK Drivers license.
- IOSH/NEBOSH or equivalent H&S qualification.
- Experience in large estates, venue environments, or mixed-use sites.
- Familiarity with waste-handling equipment (compactors, balers, etc).
- Proactive, solution-driven, and operationally focused.
- Strong attention to detail and commitment to maintaining high standards.
- Ability to work flexibly and adapt to changing operational needs.
- Strong communication and collaboration with internal and external stakeholders.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers.
- Life: Search for resources and tools on topics ranging from family and life to health, money and work.
- Support: Online chat or telephone service for urgent support in a crisis.
BOH & Waste Operations Manager employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BOH & Waste Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the waste management and facilities sector. Attend industry events or local meetups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to sustainability and waste management. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions related to BOH operations and waste management. Think about your past experiences and how they relate to the job description. We can help you with mock interviews to boost your confidence!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the position and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace BOH & Waste Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in waste management and BOH operations. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a BOH & Waste Operations Manager, you'll be managing teams and contractors. Use your application to demonstrate your leadership style and any successful team management experiences you've had. We love to see how you can inspire and guide others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at ABM UK
✨Know Your Waste Management Stuff
Make sure you brush up on your knowledge of waste management and recycling processes. Be ready to discuss how you've handled waste compliance in previous roles, as this will show your understanding of the environmental strategies that are crucial for the BOH & Waste Operations Manager position.
✨Showcase Your Leadership Skills
Since this role involves managing teams and contractors, prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve high operational standards.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to BOH operations or waste management. Practice responding to scenarios where you need to solve problems quickly or ensure compliance with health and safety regulations. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the estate's current waste management practices or how they measure success in BOH operations. This shows your genuine interest in the role and helps you understand if the company aligns with your values.