Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of security, ensuring a safe and welcoming shopping centre experience.
- Company: Join ABM, a global leader in integrated facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, fitness programmes, and exclusive employee perks.
- Why this job: Make a real difference by safeguarding visitors and enhancing their experience every day.
- Qualifications: Must have a valid SIA and CCTV licence; teamwork and a positive attitude are key.
- Other info: Flexible shifts with opportunities for personal growth and development in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role.
Responsibilities- Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site assignment instructions, being always proactive.
- Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise.
- Safeguard the site to be a safe and non-threatening environment for all visitors/tenants.
- Ensure all incidents are managed in accordance with site policies and procedures.
- Liaise with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
- Report any unsecure areas to the Control Room immediately and take action to resolve.
- Record/log all non-conformances and emergencies with the appropriate control room operatives.
- Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed.
- Maintain understanding of human behaviour, monitor and surveil suspect individuals, log and report incidents in line with site/company policies.
- Maintain vigilance and highlight/manage unauthorised access by banned individuals.
- Adhere to radio procedures at all times.
- Keep the Security Officer notebook updated and ensure notebook policies are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business and as requested by the line manager.
- Respond to all security issues and events in a timely manner.
- Complete all training requirements as requested by the line manager.
- Provide cover for at least one additional shift per month if requested.
- Liaise closely with the Environmental Services team to deliver one service and highlight opportunities in working as one team.
- Support the team and ensure smooth operation of the business as assigned by the manager.
- Professional, pleasant, friendly, courteous, and helpful at all times.
- Demonstrated ability to work as part of a team.
- Take ownership of all situations and ensure tasks are completed or escalated when necessary.
- Motivated, aim high and achieve.
- Respect all staff and visitors within the shopping centre.
- Valid SIA licence and CCTV licence essential.
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, the innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers.
- Life: Search for resources and tools on topics ranging from family and life to health, money and work.
- Support: Online chat or telephone service for urgent support in a crisis.
Area Support Security Officer employer: ABM UK
Contact Detail:
ABM UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Support Security Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ABM and its values. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your people skills! As an Area Support Security Officer, you'll be interacting with visitors all the time. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to deliver that first-class customer service.
✨Tip Number 3
Be proactive during your interview! Think of ways you can contribute to the team and improve safety at the shopping centre. Share specific examples from your past experiences where you took initiative to solve problems.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ABM team and ready to drive possibility together!
We think you need these skills to ace Area Support Security Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with the responsibilities of the Area Support Security Officer role. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at ABM UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Area Support Security Officer. Familiarise yourself with the job description and think about how your skills align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with visitors and tenants, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to assist someone. Highlighting your ability to maintain a professional and friendly attitude will resonate well with the interviewers.
✨Demonstrate Proactivity
ABM values a proactive approach, so come ready to share instances where you've taken initiative in previous roles. Whether it’s identifying potential security risks or improving processes, showing that you can think ahead and act accordingly will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. These might involve handling emergencies or dealing with difficult situations. Practice your responses by thinking through how you would manage various incidents while adhering to site policies. This will demonstrate your problem-solving skills and readiness for the role.
