At a Glance
- Tasks: Supervise PRM staff, ensuring safe and efficient operations at Liverpool Airport.
- Company: Join ABM, a leading provider of integrated facility solutions with a commitment to innovation.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Flexible shift pattern with opportunities for career growth in a supportive environment.
- Why this job: Be part of a dynamic team making travel smoother for passengers while developing your leadership skills.
- Qualifications: Previous supervisory experience is desirable; must have a full UK driving licence.
The predicted salary is between 24300 - 29700 £ per year.
- Shift Pattern: 4 on 4 off, 40 hours per week
- Pay rate: Competitive
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm. com.
We're here to help!
Purpose
The Supervisor will be responsible for supervising all PRM staff on shift, working with the Control Team and ensuring compliant use of systems to assist passengers.
A direct oversight of the PRM ramp operation working in conjunction with other departments to ensure the overall on time performance of the operation.
The Supervisor will work a shift pattern assisting Operations Managers in the running of the operation on a daily basis.
Key Responsibilities
- Supervise daily activities to ensure a safe and efficient operation and prescribed customer service levels are met.
- Implement and maintain effective planning and allocation of resources.
- Manage all operational staff on shift to deliver a service consistent with Contract SLA’S.
- Completion of delay reports and submission to relevant airlines ensuring full detailed information has been recorded.
- Note take alongside Operations Managers in investigation meetings where necessary.
- Responsible to Operations Managers for training and development of staff and areas requiring improvement.
- Assist Operations Managers in maintaining staff discipline and conformance and assist in carrying out disciplinary or formal assessments where directed.
- Liaise with Airline on Duty Staff and other regulatory bodies.
- To liaise with your fellow Supervisors daily and ensure that any outstanding issues are followed up and completed.
- Communicate with the Controllers regarding any potential problems which may be encountered within the operation.
- Ensure that staff are using systems appropriately to record correct data as per CAA requirements.
- Ensure staff undertake full equipment checks.
- Monitor the ramp team activities through visual inspections, quality assurance and compliance checks and record via internal systems ie Assessnet, One Drive.
- Investigate and report any incidents or occurrences ensuring immediate escalation to Operations Managers.
- Monitor staff/team sickness and absence and report to Operations Managers.
- Challenge and investigate poor performance.
- Ensure that all company uniform policy is adhered to and that all personal protection equipment is always worn.
- Conduct performance meetings in association with Operations Managers as directed.
- Ensure that all necessary updates and other information are passed on to colleagues.
- Ensure the Operations Manager is kept fully updated on all correspondence and daily activities.
- Take appropriate action if standards are not met, up to and including assisting Operations Managers in disciplinary procedures,
- Monitor all additional revenue opportunities.
- Coach staff where required.
- Support the resolution of customer complaints and passenger queries.
- Carry out any reasonable task requested.
- When required to cover holidays for key operational roles.
Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.
Required Experience and Skills
- Previous experience of primarily working in a similar role is desirable.
- Must have the right to work in the UK.
- Must pass a DBS check.
- Must be able to provide 5 years reference information.
- Must have a full UK driving license.
Behaviors
- Excellent communication & interpersonal skills.
- Flexibility.
- Innovative.
- Achievement orientated.
- Energy/Drive.
We’re proud to offer a great range of benefits including
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
- For more information about ABM’s benefits, visit our
About ABM
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions.
Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution.
With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
ABM: Driving possibility, together.
For more information, visit.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Supervisor in Liverpool employer: ABM Industries
ABM is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the vibrant McArthur Glen - East Midlands, our Security Officers benefit from competitive pay, comprehensive health support, and access to innovative perks through our employee app. Join us to be part of a dedicated team that values your contributions and fosters a safe, engaging environment for both staff and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Liverpool
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like ABM Industries.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by ABM Industries. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Supervisor in Liverpool
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at ABM Industries, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at ABM Industries and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into ABM Industries. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at ABM Industries
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at ABM Industries.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to ABM Industries.
