At a Glance
- Tasks: Be the friendly face of security, ensuring safety and excellent customer service.
- Company: Join ABM, a global leader in integrated facility services.
- Benefits: Enjoy 24/7 GP access, mental health support, and discounts through our perks app.
- Other info: Flexible shifts with opportunities for career growth and a supportive team culture.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: SIA Front Line or Door Supervisor Licence required; motivation and teamwork are key.
The predicted salary is between 13 - 13 £ per hour.
WORKING HOURS: working on a rotating 9 week rolling roster with other members of the security team, 40 hours per week
PAY RATE: £13.00 per hour
ROLE OVERVIEW AND PURPOSE
This is an important role as a public face of the Security Team.
A can do and professional attitude is essential in this highly influential role.
You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.
KEY RESPONSIBILITIES
- Readily interact with all visitors/tenants within the X Site Braehead leisure facility, delivering first class customer focused service.
- Carry out regular patrols of the centre as detailed in the site assignment instructions, always being proactive.
- Continuously look for opportunities to be of assistance to visitors at the centre, proactively helping wherever opportunities arise.
- Safeguard the site to ensure a non threatening environment for all visitors/tenants.
- Ensure all incidents are managed in accordance with site policies and procedures.
- Liaise with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
- Ensure any unsecured areas of the site are reported to the Control Room immediately and action is taken to resolve.
- Record and log all non conformances and emergencies with the appropriate control room operatives.
- Deal efficiently and effectively with all emergencies, ensuring the Centre team is kept fully informed.
- Use intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company policies.
- Maintain vigilance and highlight/manage unauthorised access by banned individuals.
- Ensure radio procedures are always adhered to.
- Ensure all events and incidents are recorded in the Security Officer notebook correctly and that notebook policies are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
- Any other reasonable duties as requested by your line manager.
- Ensure a timely response to all security issues and events.
- Complete all training requirements as requested by line manager.
- Be available to cover at least one additional shift per month if requested to cover absence or annual leave.
- Liaise closely with the Environmental Services team, delivering one service and highlighting opportunities in working as one team.
- Be professional, pleasant, friendly, courteous, and helpful always whilst carrying out duties to the highest standard.
- REQUIRED SKILLS AND EXPERIENCE
- SIA Front Line or SIA Door Supervisor Licence is required. SIA CCTV Licence is desirable.
- Take ownership of all situations to ensure tasks are completed or escalated when necessary.
- To always stay motivated, aim high and achieve.
- To respect all staff and visitors within the centre.
We're proud to offer a great range of benefits including
- 24/7 GP: Both you and your immediate family can speak to a UK based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers.
- Life: Search for resources and tools on topics ranging from family and life to health, money and work.
- Support: Online chat or telephone service for urgent support in a crisis.
For more information about ABM's benefits, visit our careers page.
ABOUT US
ABM is one of the world's largest providers of integrated facility services.
A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most.
ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.
ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more.
In the UK we're proud to service icon sites across the country with more than 10,000 team members.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
