LOCATION: Oxford North
HOURS: 42 hours per week
SHIFT PATTERN: 4 ON 4 OFF
PAY RATE: £16.50 per hour
Role Overview
We areseekinga dedicated and experiencedService Team Leaderto join our management team, overseeing a multi-disciplined team of Cleaners, Security Guards, and Waste Operatives. As aService Team Leader, you will play a crucial role in delivering andmaintainingthe highest standards ofSecurity and Environmental serviceswithin a busy, town centre-based shopping and leisure facility.
Key Responsibilities
- Lead, support, and motivate your team to ensure the highest service standards inSecurity, Cleaning, and Waste Management.
- Develop yourself and your team throughongoing training, coachingand mentorship.
- Foster apositive and inclusive work environment, ensuring all team members feel valued and respected.
- Ensure smooth daily operations by effectivelyprioritizing and delegating tasksaccording to business, team, and individual needs.
- Maintain excellentcustomer service, ensuring visitors experience a safe, clean, and welcoming environment.
Key Attributes & Skills
- Apassion for customer service, ensuring our customers are at the heart of everything we do.
- Previousfront-line leadership experiencein eitherHousekeeping or Security.
- Ability todevelop and inspireteam members, supporting their professional growth.
- A clear and articulate communicator, capable of engaging effectively with colleagues, management, and customers.
- Strongdecision-making and task prioritizationskills,maintainingefficiency and high service levels.
- A professional and proactive approach toproblem-solvingand conflict resolution.
Benefits
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Team Leader in Oxford employer: Abm-Industries-Inc.-2
ABM Industries Inc. is an excellent employer in Ashford, offering a supportive work culture that prioritises employee well-being and development. With flexible hours and a comprehensive benefits package, including mental health support and a cycle to work scheme, employees are encouraged to thrive both personally and professionally. Join a dedicated team where your contributions are valued and growth opportunities abound.
