Facilities Porter: Meeting Rooms Setup & On‑Site Support in London

LOCATION: GLA CITY HALL, London, E16 1ZE

WORKING HOURS: 40 hours per week, Monday to Friday, 10am to 6pm

PAY RATE: £15.15 per hour

Job Purpose Summary

The porter would be responsible for ensuring that all internal meeting rooms and services within these rooms and the surrounding areas are maintained to the highest of standards at all times and ensure all room setups are completed correctly.

Key Responsibilities

• Complete morning and evening checklists
• Working as a team to set up rooms, Townhall space and other event spaces by physically moving, measuring and rearranging furniture etc.
• Responsible for larger meeting room layouts – e.g. theater / classroom / boardroom style, U-shape, Cabaret just to name a few.
• Ensure meeting rooms are ready to be used throughout the day by carrying out pre-change-around / post change-around cleaning, cleaning (marks or spills).
• Maintain/Stock meeting room stationery - i.e. pens/pencils/pads, whiteboard markers/erasers
• Maintain meeting room equipment e.g. ensure table batteries are fully charged and raise any issues with Helpdesk, line manager or supervisor
• Daily communication with Facilities - including recording and reporting any issues / faults ongoing throughout the day
• Collection and delivery of parcels/packages and event printing of daily information reports
• Health and safety walk round/check
• Ad hoc facilities job – e.g. helping with keys/moving pedestals/chairs
• General maintenance and upkeeping of all notice boards or flip charts in the buildings.

This role will be performed across multiple floors; overseeing internal meeting rooms only and therefore will not be dealing with external clients, although some escorting for contractors may be required. Ensure use of trolleys provided. A uniform will be provided, smart black safety shoes will be provided.

In this role the porter will be liaising with multiple departments due to the variety of the role, although managed by the Supervisor, the porter will be in communication largely with the Facilities team (reporting issues/faults or completing H&S walk rounds). Ad hoc communication will also be required with Mailroom. On occasion the porter will be asked to complete ad hoc duties for any of these departments.

Skills required

• Highly service focused with a 'can do' attitude
• Highly organised. Able to plan and prioritise the work of self and others.
• The ability to listen, question and interpret information to understand requirements
• Ability to interact with people at all levels
• Good communication skills (written and oral)
• Ability to work well under pressure
• Maintain a flexible approach to your working
• Attention to detail

Training

A variety of training will be provided, as a vital part of this role is ensuring the porter knows which department to contact with regards to the various issues that may arise. A good understanding or previous experience in the roles/teams below would therefore be advantageous.

• Reception – Basic knowledge of room booking system and printing reports
• Facilities Management
• Health and Safety
• Meeting/Town hall setups
• Cleaning & Recycling – Understanding of how and what the client recycles
• Moves and Changes
• First Aid
• Manual Handling
• Site Tour

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.