Mobile CCTV Relief Officer in Glasgow

LOCATION: MOBILE, GLASGOW & SURROUNDING AREAS

SHIFT PATTERN: 40 hours per week, as required including Nights & weekends

PAY RATE: £14.25 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

ROLE OVERVIEW AND PURPOSE

The Security Officer will be responsible for ensuring the safety and security of all visitors, staff, and assets within various sites within Glasgow and surrounding areas. This role involves patrolling the premises, monitoring surveillance equipment, responding to incidents, and providing excellent customer service to maintain a safe environment. You will be the face of our Company and need to present yourself with professionalism and politeness, be proactive and conscientious.

Key Responsibilities:

• Patrolling: Conduct regular foot patrols of the sites, including car parks, to deter criminal activity and ensure a safe environment.
• Surveillance Monitoring: Operate and monitor CCTV systems, alarms, and other security equipment to detect and respond to suspicious activities.
• Incident Response: Quickly and effectively respond to emergencies, including first aid situations, fire alarms, theft, and other security incidents. Escalate issues to the relevant authorities as needed.
• Access Control: Monitor and control access to restricted areas, ensuring only authorized personnel are allowed entry.
• Customer Service: Provide assistance and information to visitors and staff, maintaining a visible and approachable presence. Handle lost property and assist in locating missing persons when necessary.
• Reporting: Maintain accurate and detailed records of incidents, observations, and patrols. Submit daily activity reports to the Security Supervisor/Manager.
• Collaboration: Work closely with law enforcement, emergency services, and shopping centre management to ensure coordinated responses to security issues.
• Compliance: Adhere to all company policies, health and safety regulations, and legal requirements related to security operations.
• Training: Participate in regular training sessions on security procedures, first aid, fire safety, and other relevant topics.

Essential:

• Valid SIA (Security Industry Authority) licence.
• Valid CCTV licence.
• Very strong Health and Safety awareness.
• Ability to motivate yourself, be proactive, adhere and abide by Company policies.
• Previous experience in a security role, preferably within a retail or shopping centre environment.
• Strong observational skills and attention to detail.
• Ability to remain calm and professional in high-pressure situations.
• Excellent communication and interpersonal skills.
• Basic knowledge of first aid and emergency procedures.

Desirable:

• Conflict resolution training.
• Familiarity with the local area and its security challenges.

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access Perks at Work, our innovative employee app where you can find: discounts, gift cards, cashback, and exclusive offers.
• Life: Search for resources and tools on topics ranging from family and life to health, money and work.
• Support: Online chat or telephone service for urgent support in a crisis.

For more information about ABM’s benefits, visit our website.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.