At a Glance
- Tasks: Set up meeting rooms and ensure they are maintained to the highest standards.
- Company: Join a diverse team at ABM, committed to inclusion and support.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive employee perks.
- Other info: Training provided, with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic environment where your efforts directly impact events.
- Qualifications: Strong organisational skills and a positive, service-focused attitude.
The predicted salary is between 30000 - 40000 £ per year.
LOCATION: GLA CITY HALL, London, E16 1ZE
WORKING HOURS: 40 hours per week, Monday to Friday, 10am to 6pm
PAY RATE: £15.15 per hour
Job Purpose Summary
The porter would be responsible for ensuring that all internal meeting rooms and services within these rooms and the surrounding areas are maintained to the highest of standards at all times and ensure all room setups are completed correctly.
Key Responsibilities
- Complete morning and evening checklists
- Working as a team to set up rooms, Townhall space and other event spaces by physically moving, measuring and rearranging furniture etc.
- Responsible for larger meeting room layouts – e.g. theater / classroom / boardroom style, U-shape, Cabaret just to name a few.
- Ensure meeting rooms are ready to be used throughout the day by carrying out pre-change-around / post change-around cleaning, cleaning (marks or spills).
- Maintain/Stock meeting room stationery - i.e. pens/pencils/pads, whiteboard markers/erasers
- Maintain meeting room equipment e.g. ensure table batteries are fully charged and raise any issues with Helpdesk, line manager or supervisor
- Daily communication with Facilities - including recording and reporting any issues / faults ongoing throughout the day
- Collection and delivery of parcels/packages and event printing of daily information reports
- Health and safety walk round/check
- Ad hoc facilities job – e.g. helping with keys/moving pedestals/chairs
- General maintenance and upkeeping of all notice boards or flip charts in the buildings.
This role will be performed across multiple floors; overseeing internal meeting rooms only and therefore will not be dealing with external clients, although some escorting for contractors may be required. Ensure use of trolleys provided. A uniform will be provided, smart black safety shoes will be provided.
In this role the porter will be liaising with multiple departments due to the variety of the role, although managed by the Supervisor, the porter will be in communication largely with the Facilities team (reporting issues/faults or completing H&S walk rounds). Ad hoc communication will also be required with Mailroom. On occasion the porter will be asked to complete ad hoc duties for any of these departments.
Skills required
- Highly service focused with a 'can do' attitude
- Highly organised. Able to plan and prioritise the work of self and others.
- The ability to listen, question and interpret information to understand requirements
- Ability to interact with people at all levels
- Good communication skills (written and oral)
- Ability to work well under pressure
- Maintain a flexible approach to your working
- Attention to detail
Training
A variety of training will be provided, as a vital part of this role is ensuring the porter knows which department to contact with regards to the various issues that may arise. A good understanding or previous experience in the roles/teams below would therefore be advantageous.
- Reception – Basic knowledge of room booking system and printing reports
- Facilities Management
- Health and Safety
- Meeting/Town hall setups
- Cleaning & Recycling – Understanding of how and what the client recycles
- Moves and Changes
- First Aid
- Manual Handling
- Site Tour
Benefits
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Facilities Porter: Meeting Rooms Setup & On‑Site Support employer: Abm-Industries-Inc.-2
ABM is an exceptional employer located in the heart of London, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive benefits such as 24/7 GP access, mental health support, and a commitment to diversity and inclusion, employees can thrive in a dynamic environment while contributing to the seamless operation of facilities at GLA City Hall.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Porter: Meeting Rooms Setup & On‑Site Support
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ABM and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your teamwork skills! Since this role involves working closely with others, be ready to share examples of how you've successfully collaborated in the past. Highlight your 'can do' attitude and flexibility!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Facilities Porter: Meeting Rooms Setup & On‑Site Support
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love candidates who are excited about the opportunity to support our facilities and create a great environment for everyone.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve set up meeting rooms or provided on-site support, as this will show us you’re a perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see how you meet the requirements of the role. Remember, attention to detail is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process!
How to prepare for a job interview at Abm-Industries-Inc.-2
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Facilities Porter. Familiarise yourself with tasks like room setups, maintenance checks, and communication with various departments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires a high level of organisation, be prepared to discuss how you prioritise tasks and manage your time effectively. Think of examples from past experiences where you successfully handled multiple responsibilities at once.
✨Demonstrate Your Service Focus
This position is all about providing excellent service. Be ready to share instances where you've gone above and beyond to help others, whether in a previous job or in everyday situations. A 'can do' attitude will resonate well with the interviewers.
✨Prepare for Practical Scenarios
You might be asked how you would handle specific situations, like setting up a room for a large meeting or dealing with unexpected issues. Think through these scenarios beforehand and be ready to explain your thought process and actions clearly.
