At a Glance
- Tasks: Ensure safety and security at Eastgate Shopping Centre while providing excellent customer service.
- Company: Join ABM, a leading provider of integrated facility solutions with a commitment to diversity.
- Benefits: Enjoy 24/7 GP access, mental health support, and discounts through our employee app.
- Other info: Flexible shifts with opportunities for career growth in a supportive environment.
- Why this job: Be part of a dynamic team making a real difference in a vibrant shopping environment.
- Qualifications: SIA Door supervision license required; CCTV experience is a plus.
The predicted salary is between 13.33 - 13.33 £ per hour.
LOCATION: EASTGATE SHOPPING CENTRE, SS14 1EB
SHIFT PATTERN: 5 on 2 off, Days and Night, 44 hours per week
PAY RATE: £13.33 per hour
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department. We're here to help!
Job Objective & Responsibilities:
We are looking for a security officer who is a team player, flexible, proactive, and has report writing experience. You should be calm under pressure and able to respond to emergency situations with strong IT experience and knowledge. You will report to the soft service manager supervisor and deliver Security within the Shopping Centre environment. Excellent communication skills, common sense, and a can-do attitude are essential.
Main Duties & Responsibilities:
- Manage all shopping centre procedures in line with the codes of practice.
- Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proactive.
- Support and provide guidance to the soft service manager and shopping centre management.
- Liaise closely with statutory authorities and security supervisor when dealing with incidents and providing information.
- Control and prioritise incidents ensuring all key personnel are kept fully informed and agreed escalation procedures are followed.
- Manage and monitor access & egress to and from the service yards and management office.
- Ensure that the shopping centre is a safe and non-threatening environment for all customers and site staff.
- Support the soft service manager to ensure necessary security audits are undertaken and any noncompliance highlighted and managed to completion.
- Manage excellent relationships with clients, suppliers, and other partners.
- Interact with all visitors and tenants within the shopping centre, delivering first-class customer-focused service.
- Aid third-party contractors/visitors ensuring all site procedures and policies are adhered to.
- Demonstrate excellent written communication and interpersonal skills.
- Maintain good knowledge of the local area.
- Exhibit excellent levels of customer service at all times.
- Demonstrate the ability to think and act quickly in emergencies or under pressure.
- Maintain a smart appearance befitting the company.
- Respond to all incidents, taking ownership of the situation through to its natural conclusion to both client and management satisfaction.
- Communicate effectively with the Client, Soft Service Manager, Security Shift Supervisor, and Security.
Essential:
- A valid SIA Door supervision license.
Desirable:
- A valid SIA Public space surveillance (CCTV) licence.
- CCTV/Security control room experience.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
- Mental Health support and Life Event Counseling.
- Get Fit Programme.
- Financial and legal support.
- Cycle to work scheme.
- Access Perks at Work, our innovative employee app where you can find discounts, gift cards, cashback, and exclusive offers.
- Search for resources and tools on topics ranging from family and life to health, money, and work.
- Online chat or telephone service for urgent support in a crisis.
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Security Officer in Basildon employer: Abm-Industries-Inc.-2
ABM at Gyle Shopping Centre in Edinburgh is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With a focus on maintaining high standards of cleanliness, employees benefit from a structured work schedule, competitive pay, and opportunities for growth within the company, all while contributing to a welcoming environment for visitors and tenants.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Basildon
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Abm-Industries-Inc.-2. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer candidates.
✨Directly Apply to Abm-Industries-Inc.-2
Don’t forget to apply for the Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Abm-Industries-Inc.-2.
We think you need these skills to ace Security Officer in Basildon
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Abm-Industries-Inc.-2. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Abm-Industries-Inc.-2.
How to prepare for a job interview at Abm-Industries-Inc.-2
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Abm-Industries-Inc.-2.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Abm-Industries-Inc.-2.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Abm-Industries-Inc.-2.
