ABM is seeking a Service Desk Manager to lead the Technical Services Service Desk in London. You will drive delivery excellence, coordinate reactive and planned maintenance, and be the primary escalation point for customers across multiple contracts.
Ideal candidates will have experience managing KPI/SLA performance, leading multi-disciplinary teams, and strong CAFM system knowledge within facilities/engineering environments.
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Service Desk Manager: Lead a High-Impact Tech Support Team employer: Abm Careers
As an employer, ABM offers a dynamic and supportive work environment at London Heathrow, where you can thrive in a fast-paced setting while contributing to exceptional passenger experiences. With a strong focus on employee development, we provide ample growth opportunities and foster a culture of teamwork and innovation, ensuring that our staff feel valued and empowered in their roles.
