Cleaning Team Leader in Poole

LOCATION: Dolphin Centre, Poole, BH15 1SZ

SHIFT PATTERN: Wednesday to Saturday, 39 hours per week

PAY RATE: £ 14.00 PER HOUR

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

You will support theSoft Services ManagerandCentre Operations Managerin the delivery of the operational management of the contract, ensuring that the operation is managed in line with company policies and procedures. You will also need to display the ability to lead and engagewith theteams,to deliver and be able to work as part of a team in a physically demanding, fast paced environment that providesCleaningand waste removal services for the client. Our teams consist of ambitious and motivated individualswho contribute to making a fun and friendly working environment.

This role will include a variety of tasks including the following:To clean toilets of the centre, and wear company uniformat all timesso that Dolphin Shopping Centres’ reputation for professionalism and quality is never compromised.

To ensure that all cleaning duties carried out are strictlyin accordance withour standards so that quality work is delivered fully meeting/exceeding our expectations.

To ensure that all work undertaken is strictly carried outin accordance withDolphin & ABM’s Health and Safety procedures. Moreover, todemonstratetheir commitment to the fact that each Dolphin/ABM employee has a personal responsibility for their own health and safety and for that of persons who may be affected by their acts/or omissions.

Whilst at the Centre to effectivelyassistwith the public, evacuations etc.

Tomake surecleaning dutiesare completedas directed byThe Soft Services ManagerMoreover, to always consider the work undertaken and wherever opportunities for improvements to working practices exist, putting forward suggestions so that ‘continuous improvement’ is the norm.

To work in a proactive manner supporting/assisting colleagues whenever in a position to do so.

To undertake ad hoc duties as directed/ operationallyrequired.

KEY RESPONSIBILITIES

Working within our Cleaning and Yard waste removal teams in a retail shopping centre environment, carrying out duties effectively and efficiently.

Duties will includeleading and engaging a team to deliver highcleaningservice both internally and externally inall areas of the shopping Centre,

Clean and sanitize lifts, wipe all external & internal stainless-steel on lift doors / frames / liftrunners wipe down and remove all smudges from mirrors,sweepand mop floors

Cleaning restroom(s)/showers, emptying trash,cleaningand sanitizing fixtures, cleaning mirrors, cleaning shower cubicle partition doors/walls, sweeping and mopping tile floors

Set up, stock, and maintenance of cleaning equipment and supplies

Monitor andmaintainsanitation and organisation of assigned areas

AssistCentre Managerswhen needed to ensureoptimumservice to clients

Performadditionalduties as needed, within reason

Comply withmonthly training sessions delivered by the supervisor/line manager as necessary

Providing training to your team on the use of bothride-on sweepers and scrubber-dryers, along with other cleaning equipment. Ensuring that all equipment is kept clean, wellmaintainedand in a safe working order.

Ensuring that your team is responsive to any spillages and callouts from the clients on site team.

Communicate effectively with your team and line manager – we all work together.

Ensuring that yourself and your team wear protective clothing (PPE) andcomply withHealth & Safety legislation and policies.

The post holder will need to be able to work on their own initiative as well as part of a team andexhibitexcellent communicationskills and be able to confidently communicate with their team members and those of the client.

To Supervise Team and give guidance throughout shift.

To Act as point of Contact for ABM on site in absence of Soft Services Manager.

• Able to use Excel, Word and able to create Purchase orders using ABM Apps and Software

• PreviousExperience in Similar Cleaning/Supervisory Role

• Good inter-personal and communication skills

• High Attention to detail

• Ability to work under pressure

• Ability to quickly adapt to a remarkably busy operational environment

• A reliable and flexible approach to work

• Excellent Written and verbal skills in English

• Ability to use own initiative toidentifyand prioritise tasks

• Ability to work alone and as part of a team

• Approachable and courteous manner

• An understanding of the need for confidentiality and discretion inbusy Shopping Centre

QUALIFICATIONS

• Healthand Safety Certificate

• IOSH Managing Safely

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.