At a Glance
- Tasks: Ensure safety and security at Eastgate Shopping Centre while delivering top-notch customer service.
- Company: Join a dynamic team at Eastgate Shopping Centre in Inverness.
- Benefits: Enjoy employee discounts, free parking, and ongoing training opportunities.
- Other info: Flexible shifts with a supportive team and great career growth potential.
- Why this job: Be a key player in creating a safe and welcoming shopping environment.
- Qualifications: SIA Door Supervisor Licence and strong communication skills required.
The predicted salary is between 14.02 - 14.02 £ per hour.
Hourly Rate: £14.02 Per Hour
ROLE OVERVIEW AND PURPOSE
We are seeking professional, customer-focused Security Officers to join our team at Eastgate Shopping Centre, Inverness.
The successful candidate will provide a highly visible security presence, ensuring the safety and security of visitors, retailers, contractors, and colleagues while delivering exceptional customer service.
As a Security Officer, you will play a key role in maintaining a safe, secure, and welcoming shopping environment, supporting daily operations, responding to incidents, and upholding the highest standards of service delivery.
- Key responsibility
- Carry out regular patrols of the shopping centre, service corridors, car parks, and external areas.
- Monitor and respond to alarms, incidents, and security breaches in a professional manner.
- Complete lock and unlock procedures for designated areas.
- Monitor CCTV systems in accordance with company procedures and current legislation.
- Challenge unauthorised persons and manage access control procedures.
- Support emergency response activities, including evacuations and incident management.
- Record and report all incidents accurately and in a timely manner.
- Deliver excellent customer service to visitors, retailers, contractors, and colleagues.
- Provide information, assistance, and directions to members of the public.
- Act as an ambassador for Eastgate Shopping Centre, ensuring a welcoming and professional environment.
- Support centre events and initiatives when required.
- Identify and report hazards, defects, and unsafe practices.
- Ensure compliance with all Health & Safety policies and procedures.
- Support emergency procedures, including fire and first aid incidents where trained.
- Maintain awareness of site emergency plans and business continuity arrangements.
- Liaise with emergency services and centre management as required.
- Complete detailed incident reports and documentation.
- Maintain accurate records of patrols, incidents, and daily activities.
- Use security systems and technology in line with company policies.
Candidate requirements
- Valid SIA Door Supervisor Licence.
- Previous experience in a security role.
- Excellent communication and interpersonal skills.
- Strong customer service focus.
- Ability to remain calm and professional under pressure.
- Good observational and report-writing skills.
- Ability to work a flexible shift pattern, including weekends and bank holidays.
- Basic IT literacy.
- SIA CCTV license (desirable)
Health & Safety Responsibilities
- Conduct daily/weekly/monthly duties in line with the SIA license training courses to ensure the centre is safe and compliant in all aspect of health & safety
- Confident in complying with health & safety and fire prevention procedures
- Take an active role in emergency situations including Fire Warden tasks
- Oversee external contractor management to ensure they are working safely
- Always follow ABM Group and company policies and procedures
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
- Use all work equipment and personal PPE properly and in accordance with training received
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
- Employee discounts at on-site retailers through our communication app
- Employee discounts at external retailers through Life Works
- Cycle-to-work scheme
- Free, on site staff parking and numerous transport links
- Great working environment with a relaxing team room for break times.
- Full and ongoing training
- Online payslips live before pay day and available to download. Also applies to P60
- Company uniform provided at no cost to employee
- #J-18808-Ljbffr
Security Officer in Inverness employer: Abm Careers
At Spirit Aerosystems Belfast, we pride ourselves on being an excellent employer, offering a supportive work culture that values safety and teamwork. Our Waste & Recycling Operators benefit from comprehensive training and growth opportunities within the manufacturing sector, all while contributing to sustainable practices in a dynamic environment. Located in a thriving industrial area, our team enjoys a Monday to Friday schedule, ensuring a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Inverness
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Abm Careers. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer candidates.
✨Directly Apply to Abm Careers
Don’t forget to apply for the Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Abm Careers.
We think you need these skills to ace Security Officer in Inverness
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Abm Careers. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Abm Careers.
How to prepare for a job interview at Abm Careers
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Abm Careers.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Abm Careers.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Abm Careers.
