ABM Heathrow-based Staff Support Manager leads daily resource plans across terminals, aligning with flight volumes to ensure seamless passenger assistance. You’ll manage Staff Support Agents and Payroll Coordinators, driving absence management and on-day floor plan optimization.
Reporting to the Planning Manager, you will maintain attendance records, updates to rosters, and ensure service levels and brand standards are upheld in a high-volume, dynamic environment at London Heathrow.
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