Facilities Support technician

SHIFT PATTERN: Monday to Friday, 40 hours per week

Key Responsibilities

Project Management & Minor Works

• Support the ABM Site Supervisor in the end-to-end delivery of site improvement projects and minor works.
• Define project scopes, programmes, and delivery timelines to ensure works are completed with minimal disruption to client production and business operations.
• Assist in preparing quotations for labour, materials, and subcontractor works, ensuring transparency, cost-effectiveness, and value for money.
• Coordinate internal teams and contractors to deliver projects safely, on time, and within budget.

Technical Asset & Maintenance Strategy

• Support the response to site facilities production and safety issues, assisting with troubleshooting and resolution of critical asset failures.
• Carry out fault finding on building services systems including HVAC, AHUs, electrical distribution, compressed air systems, pumps, lighting, and associated plant.
• Drive planned maintenance standards in line with SFG20 principles to support compliance and maximise asset life expectancy.
• Develop and maintain critical spare parts stock to minimise Mean Time to Repair (MTTR) for key infrastructure.

Energy & Systems Management

• Monitor and optimise Building Energy Management Systems (BEMS) and Energy Management Systems (EMS).
• Identify opportunities to improve energy performance, reduce waste, and support sustainability objectives.
• Use monitoring platforms and trend data to improve system efficiency and site performance.

Contractor & Health & Safety Management

• Manage specialist subcontractors attending site for maintenance, repairs, inspections, and projects.
• Ensure Permits to Work, Risk Assessments, and Method Statements (RAMS) are reviewed, approved, and adhered to.
• Ensure all works are undertaken in accordance with client H&S standards, site procedures, and statutory requirements.
• Carry out site safety inspections, audits, and toolbox talks to maintain a strong safety culture

Stakeholder Engagement & Reporting

• Provide regular updates to management and client stakeholders regarding asset condition, project progress, maintenance performance, and costs.
• Maintain accurate records through MRI CAFM and other reporting platforms.
• Attend operational meetings to align FM activities with production schedules and business priorities.

Skills and Experience

Essential Criteria

• HNC/HND, Degree, recognised trade qualification, or equivalent experience in Electrical, Mechanical, or Building Services Engineering.
• Experience maintaining and fault finding on HVAC, electrical, mechanical, and building services assets.
• Knowledge of statutory compliance and planned maintenance regimes.
• Experience managing subcontractors and controlling safe systems of work.
• Experience using CAFM systems such as MRI CAFM.
• Experience using BEMS platforms such as Trend IQ Vision or similar.
• Commercial awareness with the ability to estimate labour and material costs.
• Strong IT skills including Microsoft Office and Google Workspace.
• Ability to read and interpret technical drawings, schematics, and manuals.
• UK Driving Licence.

Desired Skills

• Experience using e Sight or similar energy monitoring software.
• Knowledge of FMEA, Kaizen, 8D, or other structured problem-solving methodologies.
• Strong attention to detail and ability to follow safety protocols.
• Excellent organisational and planning skills.
• Ability to work flexible hours, including weekends and evenings, as required.

Attitude / Motivation

• Confident decision maker under pressure.
• Flexible, reliable, responsible, and calm in a crisis.
• Positive and supportive of organisational change.
• Professional and client-focused attitude.
• Motivated by continuous improvement and business growth.
• A willing team player.
• Ability to work on own initiative.
• Committed to ongoing professional development.
• Willing to undergo, and provide, training/coaching in line with organisational philosophy.
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