At a Glance
- Tasks: Engage with visitors, ensuring a safe and welcoming shopping environment.
- Company: Join a diverse team at a leading shopping centre.
- Benefits: Enjoy 24/7 GP access, mental health support, and exclusive discounts.
- Other info: Flexible shifts with opportunities for overtime and career growth.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: SIA Licence required; strong communication and customer service skills essential.
The predicted salary is between 24000 - 30000 £ per year.
SHIFT PATTERN
3on 3off 12hour shifts plus overtime
HOURS
42 hours per week
PAY RATE
Competitive
KEY RESPONSIBILITIES
- To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
- Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.
- Be professional, pleasant, friendly, courteous, and helpful always.
- To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
- Liaising with site control room proactively reacting to incidents
- Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
- To liaise closely with statutory authorities, dealing with incidents
- Ensure radio procedures are always adhered to.
- Undertake any other reasonable duties as required to meet the needs of the business.
- N. B – Core tasks are as above, although this list is not exhaustive.
- REQUIRED SKILLS AND EXPERIENCE
- Valid SIA Licence(s)
- Have knowledge of Assignment Instructions (AI’s)
- Excellent written and verbal communication skills
- Customer/Client focused.
- Must be able to work under pressure.
- Computer literacy required.
ESSENTIAL
- SIA Guarding or Door Supervisor license.
- SIA CCTV license is desirable, or the willingness to work towards.
We’re proud to offer a great range of benefits including
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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Security Officer in Cheltenham employer: Abm Careers
At ABM, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. Located in the vibrant Regent Arcade Shopping Centre, our Security Officers enjoy competitive pay, flexible shift patterns, and a comprehensive benefits package, including 24/7 GP access and mental health support. We are committed to fostering diversity and inclusion, ensuring that every team member feels valued and empowered to thrive in their role.
