At a Glance
- Tasks: Lead sales support, optimise processes, and manage customer interactions.
- Company: Dynamic company in Southampton with a focus on sales excellence.
- Benefits: Full-time role with hybrid working options and career growth opportunities.
- Other info: Collaborative environment with a focus on process improvement.
- Why this job: Join a team that drives efficiency and customer satisfaction in sales.
- Qualifications: Experience in sales support and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
Department: Sales
Reports to: Sales Director
Location: Southampton (Hampshire)/ Hybrid (To be Agreed)
Employment: Full-time
Job Purpose
The Sales Support Assistant is responsible for leading and managing the sales support function to ensure the business operates efficiently and effectively. This role focuses on optimizing processes, managing administrative workflows, supporting customer interactions, and enabling the business to achieve revenue targets.
Key Responsibilities
- Sales Operations Support
- Oversee daily sales support activities, including order processing, quotations, and contract administration
- Ensure accuracy and timeliness of sales documentation and reporting
- Maintain and improve CRM systems and sales databases
- Management of stock and engagement with 3PL partners
- Process Improvement
- Identify inefficiencies and implement streamlined sales processes
- Develop and document standard operating procedures (SOPs)
- Collaborate with sales leadership and colleagues to enhance workflows
- Customer & Stakeholder Support
- Act as escalation point for customer queries and issues
- Ensure high levels of customer satisfaction and service delivery
- Liaise with internal departments (e.g., finance, logistics, marketing)
- Systems & Tools Management
- Manage CRM systems
- Ensure data integrity
- Support implementation of new sales tools and technologies
Key Performance Indicators (KPIs)
- Sales process efficiency and turnaround times
- Accuracy of sales data and reporting
- Customer satisfaction scores
- CRM adoption and data quality
Skills & Experience
Essential
- Proven experience in sales support, sales operations, or similar role
- Strong leadership and team management skills
- Experience with CRM systems
- Excellent organizational and multitasking abilities
- Strong analytical and problem-solving skills
- Advanced proficiency in Microsoft Excel and reporting tools
Desirable
- Experience in the Critical Power market
- Knowledge of sales forecasting and pipeline management
- Familiarity with automation tools and process improvement methodologies
Qualifications
Bachelor’s degree in Business Administration, Sales, Marketing, or related field (or equivalent experience)
Personal Attributes
- Detail-oriented with high accuracy
- Strong communication and interpersonal skills
- Proactive and solution-focused mindset
- Ability to work under pressure and meet deadlines
- Collaborative team player with leadership capability
Locations
Assistente di supporto alle vendite in Hampshire, Portsmouth employer: Ablerex EMEA
Join our dynamic team in Southampton as a Sales Support Assistant, where we prioritise employee growth and development within a collaborative work culture. We offer a hybrid working model that promotes work-life balance, alongside competitive benefits and opportunities to enhance your skills in a supportive environment. Our commitment to process improvement and customer satisfaction ensures that you will play a vital role in driving the success of our sales operations while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistente di supporto alle vendite in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially in sales support and process improvement.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with CRM systems and your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistente di supporto alle vendite in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Sales Support Assistant. Highlight your experience in sales operations and any relevant skills, like CRM management or process improvement. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved processes or supported customer interactions in the past. Let us know what makes you tick!
Show Off Your Skills:Don’t forget to showcase your analytical and problem-solving skills. If you've got experience with Microsoft Excel or reporting tools, make sure to mention it! We love candidates who can demonstrate their technical prowess.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Ablerex EMEA
✨Know Your Sales Support Inside Out
Before the interview, make sure you understand the key responsibilities of a Sales Support Assistant. Familiarise yourself with sales operations, CRM systems, and how to manage customer interactions. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've identified inefficiencies in processes and implemented improvements. Think about times when you've streamlined workflows or enhanced customer satisfaction. This will highlight your analytical skills and proactive mindset, which are crucial for this role.
✨Demonstrate Team Collaboration
Since this role involves liaising with various departments, be ready to talk about your experience working in teams. Share examples of how you've collaborated with sales leadership or other internal departments to achieve common goals. This will show that you can work well with others and contribute to a positive team environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's sales processes, tools they use, or how they measure success. This not only shows your interest in the role but also gives you valuable insights into the company culture and expectations.
