At a Glance
- Tasks: Support and assess learners in Business Administration and Customer Services qualifications.
- Company: Join a respected training provider with a friendly and supportive culture.
- Benefits: Competitive salary, generous leave, mobile phone, laptop, and pension scheme.
- Other info: Flexible home-based role with travel and excellent career development opportunities.
- Why this job: Make a real impact by shaping the next generation of business professionals.
- Qualifications: Passion for teaching, good IT skills, and a driving licence.
Business admin and customer services
Location: Walsall and Staffordshire
Home based role with travel
Have you ever felt that your experience in business administration and customer services could make a real difference beyond the workplace and help shape the next generation of business professionals? At Able Personnel, we are recruiting on behalf of a respected and growing training provider for a passionate Business Administration and Customer Service Tutor/Assessor to join their expanding team. This is a full time permanent position where you will support and assess learners working towards Business Administration and Customer Services qualifications at Levels 2 and 3. You will play an important role in guiding learners through their qualification journey while supporting achievement, progress, and quality standards.
What you will be doing:
- Managing and supporting a caseload of learners
- Assessing learners working towards Business Administration and Customer Services qualifications at Levels 2 and 3
- Supporting apprentices to achieve within their expected completion times
- Monitoring learner progress and providing regular feedback and guidance
- Updating electronic learner records following each visit and review
- Conducting online review and update meetings with learners and employers
- Delivering training sessions within the centre and in the workplace
- Maintaining accurate documentation in line with quality and compliance standards
What we are looking for:
- Ability to motivate and support learners throughout their qualification journey
- Good IT skills and confidence using electronic systems
- Full driving licence and access to a vehicle
- Assessor qualification desirable, although training and qualification support can be provided
Desirable:
- Experience assessing apprenticeship qualifications
- Knowledge of apprenticeship standards and funding requirements
- Experience working within education, training, or vocational learning environments
Salary and benefits:
- Salary to £30,000 per annum
- Monday to Thursday 8.45am to 5pm and Friday 8.45am to 4pm
- 45 mins lunch break each day
- Mileage allowance for all business miles
- 25 days annual leave plus Bank Holidays
- Additional Birthday leave after 1 year service
- Additional annual leave accrued yearly up to 30 days
- Pension scheme
- Mobile phone and laptop provided
- Friendly and supportive working environment
- Annual events and staff away days
If you are passionate about business administration and customer services and want to use your experience to support and develop the next generation of professionals, this role offers flexibility, purpose, and the opportunity to make a real impact.
Tutor/Assessor in Walsall employer: Able Personnel
At Able Personnel, we pride ourselves on being an exceptional employer that values the contributions of our team members. Our supportive work culture fosters professional growth and development, offering comprehensive training and a generous benefits package, including 25 days of annual leave plus bank holidays, additional birthday leave, and a pension scheme. Located in Walsall and Staffordshire, this home-based role with travel allows for flexibility while making a meaningful impact on the lives of learners pursuing their qualifications in business administration and customer services.
StudySmarter Expert Advice🤫
We think this is how you could land Tutor/Assessor in Walsall
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We think you need these skills to ace Tutor/Assessor in Walsall
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Able Personnel, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Able Personnel and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Able Personnel
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Able Personnel might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Able Personnel.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
