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- Tasks: Be the friendly face of our office, managing calls and greeting visitors.
- Company: Join a supportive team in Walsall, dedicated to excellent customer service.
- Benefits: Enjoy 25 days holiday, a pension scheme, and paid courses.
- Why this job: Perfect for those who love communication and want to grow in a vibrant environment.
- Qualifications: Experience with Word and Excel, plus great communication skills required.
- Other info: Work full-time, Monday to Friday, with early finishes on Fridays!
Permanent role in Walsall – Office based role. Full time Monday to Friday, 36.5 hours per week, 8.45 am to 5 pm Monday to Thursday, 4 pm finish on Fridays.
Duties:
- Maintain the Reception area
- Answering calls and taking messages
- Updating media channels on a monthly basis
- Incoming and outgoing postal duties
- Setting up meeting rooms
- Greeting visitors into the centre
- Admin duties, sending emails to external customers
- Data processing – assisting the compliance team with sending out letters and processing data and paperwork
Experience essential for this role:
- Must have used Word for Windows and basic Excel
- Must have worked in a role that involved answering calls
- Have excellent communication skills as members business clients attend the premises
- Have the right to work in the UK indefinitely with no restrictions
Salary and Benefits:
- £23,200 to £25,000 per annum
- 25 days holiday, plus Bank Holidays
- After 1 years’ service an additional 1 day given for time off on your birthday, an extra day is accrued each year for the next 4 years to a total of 30 days holiday
- Pension scheme
- Paid for courses
- Mobile and laptop
- Friendly and supportive working environment
- Annual events and staff away days
Receptionist / Administrator employer: Able Personnel
Contact Detail:
Able Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Administrator
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Highlight your relevant experience in maintaining reception areas and handling calls during any conversations or interviews.
✨Tip Number 2
Practice your communication skills by engaging in mock conversations. Since excellent communication is crucial for this role, being able to articulate your thoughts clearly will help you stand out.
✨Tip Number 3
Research the company culture and values. Understanding what makes us tick at StudySmarter can help you tailor your approach and show that you're a great fit for our team.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your interest in the role and gives you a chance to demonstrate your proactive attitude, which is essential for a Receptionist/Administrator.
We think you need these skills to ace Receptionist / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in roles that involved answering calls and administrative duties. Emphasise your communication skills and familiarity with Word and Excel.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your experience in maintaining reception areas and handling incoming and outgoing postal duties.
Showcase Your Skills: In your application, clearly outline your proficiency in using Word and Excel. Provide examples of how you've used these tools in previous roles to support your claims.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Able Personnel
✨Showcase Your Communication Skills
As a Receptionist/Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. Practice answering common questions in a concise manner and consider how you would greet visitors or handle phone calls.
✨Familiarise Yourself with Office Software
Since the role requires proficiency in Word and basic Excel, make sure you brush up on these applications before the interview. You might be asked about your experience with them, so be ready to discuss specific tasks you've completed using these tools.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing a busy reception area or dealing with difficult clients. Think of examples from your past experiences that highlight your problem-solving skills and ability to stay calm under pressure.
✨Research the Company Culture
Understanding the company’s values and culture can help you tailor your responses during the interview. Look into their website and social media channels to get a feel for their environment and think about how you can contribute positively to their team.
