At a Glance
- Tasks: Coach and support ICT apprentices on their journey to success in the IT sector.
- Company: Join a respected training provider with a passion for developing future IT professionals.
- Benefits: Competitive salary, hybrid work, generous leave, and ongoing professional development.
- Other info: Supportive team environment with excellent career growth opportunities.
- Why this job: Make a real impact by shaping the next generation of IT talent.
- Qualifications: Strong IT knowledge and experience in coaching or mentoring preferred.
We are seeking 2 people, 1 for Manchester and 1 for London Borough nest Tower Hill. Location: London and Manchester. Hybrid role with travel and attendance to the office required.
Have you ever felt that your experience in IT support, infrastructure or technical services could make a real difference beyond the workplace and help shape the next generation of IT professionals? This is your opportunity to use your technical knowledge and industry expertise to support learners working towards successful completion of their ICT apprenticeship programmes.
At Able Personnel, we are recruiting on behalf of a respected and growing training provider for a passionate IT Business Coach to join their expanding team based in London/Manchester. This is a hybrid role where you will coach and support apprentices throughout their apprenticeship journey, helping them develop the knowledge, skills and behaviours required to succeed within the IT sector. You will work closely with both learners and employers, supporting progression, achievement and successful completion of apprenticeship standards.
What you will be doing:
- Deliver one to one coaching and support to ICT apprentices
- Guide learners through their apprenticeship journey from enrolment through to End Point Assessment
- Support apprentices in developing technical skills across IT support, troubleshooting, systems, security and customer service
- Conduct regular progress reviews and provide constructive feedback
- Work with employers and apprentices to develop structured learning plans and workplace projects
- Support portfolio development and ensure evidence meets apprenticeship standards
- Prepare learners for End Point Assessment interviews and practical assessments
- Record learner activity and progress using OneFile and other internal systems
- Embed Maths, English, Safeguarding, Prevent, Equal Opportunities and Health and Safety within coaching sessions
- Identify learning barriers and provide practical solutions to support learner success
- Monitor learner engagement, retention and achievement
- Liaise with Internal Quality Assurance and wider delivery teams to ensure quality standards are met
- Maintain accurate learner records in line with funding and compliance requirements
What we are looking for:
- Strong technical knowledge across IT support, infrastructure, systems and troubleshooting
- Experience within an IT support, helpdesk, infrastructure or technical services environment
- Understanding of IT security principles and best practice
- Ability to explain technical concepts clearly to learners and employers
- Experience coaching, mentoring, teaching or assessing learners would be beneficial
- Excellent communication and stakeholder engagement skills
- Strong organisational and administrative skills
- Ability to motivate and support learners to achieve their goals
- Positive, professional and solution focused approach
Essential qualifications:
- PGCE, Cert Ed, QTS or Level 4 Teaching Qualification OR Level 3 Teaching Qualification
- Level 3 Assessor Qualification
- English Level 2 or above
- Maths Level 2 or above
- Degree or higher qualification in a relevant subject area OR Minimum 2 years relevant industry experience with appropriate qualifications
- Qualification at a level above the programme being delivered
- Additional technical certifications demonstrating occupational competence
- Level 3 IAG qualification or willingness to work towards within the first 6 months
Salary and benefits:
- Salary £38,000 to £45,000 per annum
- Hybrid working arrangement
- 37.5 hours per week
- Four office visits per year
- 31 days annual leave inclusive of public and bank holidays
- Company pension scheme
- Medicash Scheme once probation has been passed
- Internal wellbeing team
- Quarterly recognition lunch for qualifying employees
- Quarterly and annual prizes for top performers
- Internal and external training courses
- Ongoing professional development and technical training
- All basic IT equipment provided including laptop and headphones
- Supportive and collaborative team environment
If you are ready to use your IT experience to support and inspire the next generation of technology professionals, we would love to hear from you.
IT Business Coach employer: Able Personnel
At Able Personnel, we pride ourselves on being an exceptional employer that values the growth and development of our team members. With a supportive and collaborative work culture, we offer hybrid working arrangements, generous annual leave, and ongoing professional development opportunities, ensuring that our IT Business Coaches can thrive while making a meaningful impact on the next generation of IT professionals in vibrant locations like London and Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Coach
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT sector and let them know you're on the hunt for an IT Business Coach role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your coaching techniques and be ready to share examples of how you've supported learners in the past. Show them you can motivate and guide apprentices through their journey.
✨Tip Number 3
Don’t forget to showcase your technical skills! Be ready to explain complex IT concepts in simple terms, as this is key for the role. Practice explaining your expertise in a way that even a newbie could understand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the IT training world.
We think you need these skills to ace IT Business Coach
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the IT Business Coach role. Highlight your relevant experience in IT support and coaching, and show us how your skills align with what we're looking for.
Showcase Your Technical Skills:We want to see your strong technical knowledge in action! Include specific examples of your expertise in IT support, troubleshooting, and systems. This will help us understand how you can guide our apprentices effectively.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your experiences and achievements. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Able Personnel
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to IT support, infrastructure, and security principles. Be ready to explain these concepts clearly, as you'll need to demonstrate your ability to guide learners through their apprenticeship journey.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored others in the past. Think about specific situations where you helped someone overcome a challenge or achieve a goal, as this will highlight your ability to motivate and support learners.
✨Engage with the Interviewers
Don't just answer questions; engage with your interviewers. Ask them about their training programmes and how they support apprentices. This shows your genuine interest in the role and helps you understand their expectations better.
✨Be Ready for Practical Scenarios
Expect to discuss how you would handle real-life scenarios involving apprentices. Think about potential learning barriers and how you would provide practical solutions. This will demonstrate your problem-solving skills and readiness for the role.
