At a Glance
- Tasks: Assist customers via calls and emails, providing product advice and managing queries.
- Company: Established automotive company with an award-winning team in Reading.
- Benefits: Up to £30,000 salary, excellent benefits, and hybrid work option after training.
- Why this job: Join a supportive team and enhance your customer care skills in a dynamic environment.
- Qualifications: Fluency in DUTCH and experience in customer care or sales admin.
The predicted salary is between 24000 - 36000 £ per year.
A well-established automotive company in the Reading area is seeking a DUTCH Speaking Customer Support Specialist to join their award-winning team. This role involves handling calls and emails with care, advising customers on products, and managing queries using Excel.
Ideal candidates are fluent in DUTCH and have experience in customer care or sales admin. The position offers up to £30,000 salary with excellent benefits and a hybrid work option after training.
Dutch-Speaking Customer Care Specialist (Hybrid – Reading) in London employer: ABL
Contact Detail:
ABL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch-Speaking Customer Care Specialist (Hybrid – Reading) in London
✨Tip Number 1
Make sure you know your stuff! Brush up on the company's products and services before the interview. This way, you can show off your knowledge and impress them with how well you understand their offerings.
✨Tip Number 2
Practice your Dutch! Since this role requires fluency, try having mock conversations in Dutch to get comfortable. It’ll help you feel more confident when you're chatting with customers during the interview.
✨Tip Number 3
Show your personality! Customer care is all about connecting with people, so let your friendly side shine through. Share a personal story or experience that highlights your customer service skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for your interview and land that dream job as a Dutch-Speaking Customer Care Specialist. Let’s get you started!
We think you need these skills to ace Dutch-Speaking Customer Care Specialist (Hybrid – Reading) in London
Some tips for your application 🫡
Show Off Your Dutch Skills: Make sure to highlight your fluency in Dutch right from the start. We want to see how you can communicate effectively with our customers, so don’t hold back on showcasing your language skills!
Tailor Your Experience: When you’re writing about your previous roles, focus on your customer care or sales admin experience. We love seeing how you've handled queries and provided support, so give us the juicy details!
Be Professional Yet Friendly: Remember, we’re looking for someone who can connect with our customers. Use a friendly tone in your application while keeping it professional. Show us your personality – we want to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ABL
✨Brush Up on Your Dutch
Since this role requires fluency in Dutch, make sure you’re comfortable speaking and writing in the language. Practise common customer service phrases and scenarios to show your proficiency during the interview.
✨Know the Company Inside Out
Research the automotive company thoroughly. Understand their products, values, and recent news. This will not only help you answer questions but also demonstrate your genuine interest in joining their award-winning team.
✨Excel Skills are Key
As you'll be managing queries using Excel, brush up on your Excel skills before the interview. Be prepared to discuss how you've used Excel in previous roles, and maybe even share a few tips or tricks you know that could benefit the team.
✨Showcase Your Customer Care Experience
Prepare examples from your past experience in customer care or sales admin. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you’ve successfully handled customer queries and provided excellent service.