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- Tasks: Support customers in French and Dutch via phone, email, and social media.
- Company: Global leader in customer experience with a focus on food and nutrition.
- Benefits: Hybrid work model, supportive team environment, and opportunities for growth.
- Why this job: Join a sociable team and make a difference in customer care.
- Qualifications: Fluent in French and Dutch, with customer service experience and IT skills.
- Other info: Dynamic role with a focus on quality care and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
A global customer experience specialist is seeking a French & Dutch Careline Advisor to support consumers across various well-known food and nutrition products. In this hybrid role, you'll handle inquiries through phone, email, and social media, ensuring exceptional customer care.
The ideal candidate is a fluent speaker of both languages, has customer service experience, and is a confident IT user. Join a sociable and supportive team dedicated to delivering quality care.
Bilingual French & Dutch Customer Care Advisor (Hybrid) in London employer: ABL
Contact Detail:
ABL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual French & Dutch Customer Care Advisor (Hybrid) in London
✨Tip Number 1
Make sure you brush up on your language skills! Since this role requires fluency in both French and Dutch, practice speaking and writing in both languages. It’ll help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the company’s products. Knowing the ins and outs of the food and nutrition products they offer will show that you’re genuinely interested and ready to provide top-notch customer care.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle tricky situations or difficult customers. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed by hiring managers. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Bilingual French & Dutch Customer Care Advisor (Hybrid) in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being bilingual, make sure to highlight your fluency in both French and Dutch. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Experience: When detailing your customer service experience, focus on specific situations where you went above and beyond for a customer. We love seeing how you’ve made a difference in previous roles!
Be IT Savvy: As a confident IT user, mention any relevant tools or software you’ve used in customer service. This could be anything from CRM systems to social media platforms – we want to know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at ABL
✨Brush Up on Your Language Skills
Since the role requires fluency in both French and Dutch, make sure to practice speaking and writing in both languages. Prepare to answer common customer service scenarios in both tongues, as this will showcase your language proficiency and confidence.
✨Know the Products Inside Out
Familiarise yourself with the food and nutrition products the company offers. Understanding the features and benefits of these products will help you answer questions more effectively and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Experience
Prepare specific examples from your past roles where you provided exceptional customer care. Highlight situations where you resolved issues or went above and beyond for customers, as this will illustrate your capability in handling inquiries across various platforms.
✨Get Comfortable with Technology
As a confident IT user, be ready to discuss the tools and software you've used in previous roles. Familiarise yourself with common customer service platforms and social media channels, as this will show that you're prepared for the hybrid nature of the job.
