At a Glance
- Tasks: Monitor accounts, follow up on payments, and support finance activities.
- Company: Join a global leader in the vision-care industry.
- Benefits: Full training, hybrid work model, and competitive salary.
- Other info: Perfect for those with admin or customer service backgrounds.
- Why this job: Gain international exposure and grow in a supportive, fast-paced environment.
- Qualifications: Fluent in Italian, strong numerical skills, and a positive attitude.
The predicted salary is between 28000 - 31000 £ per year.
Join a global innovator in vision-care! This role offers full training, international exposure, and the chance to grow in a supportive, fast-paced environment.
Location: Fareham, Hampshire (Hybrid – Mondays, Tuesdays and Wednesdays on site, Thursdays and Fridays WFH)
Contract Type: Full-time, Permanent
Salary: £28,000 - £31,000 per year
We’re working with a global leader in the vision-care industry to recruit an Administrator for their Accounts Receivable department to join their friendly, international team. We are open to candidates from an administration, office support, or similar background.
The role includes:
- Monitor customer accounts and follow up on outstanding payments by email or phone.
- Record and allocate customer payments in the company system.
- Respond to customer and internal queries about invoices, payments, and account balances.
- Send customer statements and payment reminders when needed.
- Review customer orders that are on hold and assist with release decisions.
- Check customer credit information and payment history.
- Help create and update customer account records, invoices, and credit notes.
- Support month-end finance activities and account reconciliations.
- Ensure company policies and procedures are followed at all times.
- Assist the Accounts Receivable team with general administrative and finance tasks as required.
What we’re looking for:
- Italian language skills
- Strong numerical skills and attention to detail
- Good Excel skills
- A positive attitude and willingness to learn
- Background in admin / office support / customer service
Italian speaking Administrator in Southampton employer: ABL Recruitment
Join a dynamic and innovative leader in the vision-care industry, where you will benefit from comprehensive training and international exposure while working in a supportive and fast-paced environment. With a hybrid work model that promotes work-life balance and a culture that values employee growth, this role as an Italian Speaking Administrator offers you the opportunity to thrive alongside a friendly, international team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Italian speaking Administrator in Southampton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at ABL Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like ABL Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Italian speaking Administrator in Southampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to ABL Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at ABL Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at ABL Recruitment!
How to prepare for a job interview at ABL Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
