At a Glance
- Tasks: Lead a dynamic team and create unforgettable visitor experiences in a stunning Scottish location.
- Company: Join a prestigious spirits brand with a rich history and a vibrant culture.
- Benefits: Competitive salary, bonus, and excellent perks for a fulfilling career.
- Other info: Exciting opportunities for growth in a beautiful, characterful region.
- Why this job: Be the face of a premium brand while enjoying Scotland's breathtaking landscapes.
- Qualifications: Passion for food and drink, leadership skills, and a network in tourism are ideal.
The predicted salary is between 65000 - 65000 € per year.
This is an opportunity to work as a Visitor Centre Manager in one of the most beautiful and characterful regions in Scotland, famous for its stunning landscapes, world-renowned whisky distilleries, welcoming communities, and exceptional quality of life. Surrounded by rivers, forests, mountains, and picturesque villages, the region offers a unique combination of natural beauty and a strong food-and-drink heritage.
Location: N E Scotland (close to Moray, Inverness, Aberdeen regions)
Work style: Office based
Salary: Up to £65,000 + 10% bonus + other excellent benefits (total comp of circa £71,500 per annum)
You will be joining one of the most iconic and recognizable premium spirits brands in the world, with a history dating back to the 1800s. This is a key role for this stunning brand that has recently opened a new visitor center to showcase its history and excite interest and loyalty. In this role, you will be the public face of the company, whilst also overseeing all operational aspects of the Centre from nurturing a high performing team to ensure the Centre itself runs smoothly and offers a premium visitor experience.
The role in a nutshell: there are 3 key parts to this role:
- Team Management
- Generate brand excitement via customer care and operations management
- Reporting & Budgeting
1) Team Leadership
- Lead a team of 4 permanent staff and other seasonal staff
- Recruit, manage, motivate and nurture the team
- Identify skills shortfalls and organise training where required
- Ensure the team is aware of the Brand’s mission and values
2) Educate and Excite
- Help grow the business via excellence in storytelling, operations and customer care
- Generate visitor excitement and customer loyalty by communicating the story of the brand
- Identify opportunities to increase spend per visitor (such as conversion in retail and premium experience uptake)
- Events: help to plan & execute marketing events and tastings, heritage & craftsmanship
- Network: nurture contacts within travel and tourism in order to grow footfall
- Manage key relationships with High-Net-Worth clientele and the press
3) Hit those numbers
- Take full responsibility for the financial success of the centre (including full P&L responsibility)
- Deliver on key financial KPIs.
Requirements
- Degree (preferable but not essential)
- A passion for food and drink
- Existing network of contacts within Scottish tourism (ideally)
- Car driver essential due to the location of the office
Operations Manager - Hospitality in Rothes employer: ABL Recruitment
Join a prestigious premium spirits brand in the heart of North East Scotland, where you will not only lead a dedicated team but also immerse yourself in a region celebrated for its breathtaking landscapes and rich food-and-drink heritage. With a competitive salary package, excellent benefits, and a culture that values storytelling and customer engagement, this role offers a unique opportunity for personal and professional growth while being part of a community that cherishes quality and tradition.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Hospitality in Rothes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and tourism sectors. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks who work at your dream companies.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or attend interviews, let your passion for food and drink shine through. Share your stories and experiences that relate to the role – it’ll make you memorable!
✨Tip Number 3
Research is key! Dive deep into the brand’s history and values before any meeting or interview. Knowing your stuff will not only impress but also help you align your vision with theirs, making you a perfect fit for the team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Operations Manager - Hospitality in Rothes
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality sector and the food-and-drink heritage of Scotland. Share any relevant experiences that highlight your love for the industry and how you can bring that passion to our Visitor Centre.
Tailor Your CV:Make sure your CV is tailored to the role of Visitor Centre Manager. Highlight your team management skills, customer care experience, and any financial reporting expertise. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Use it to showcase your storytelling abilities and how you plan to generate excitement for our brand. Be genuine and let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ABL Recruitment
✨Know Your Brand Inside Out
Before the interview, dive deep into the history and values of the brand. Understand its story, the unique selling points of the visitor centre, and how it fits into the local community. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in team management. Think of specific examples where you've successfully led a team, resolved conflicts, or implemented training programmes. Highlight how you can inspire and motivate others, as this is crucial for the role.
✨Demonstrate Financial Acumen
Since you'll be responsible for the financial success of the centre, brush up on your budgeting and reporting skills. Be ready to talk about how you've managed P&L in previous roles and any strategies you've used to hit financial KPIs. This will show that you're not just a people person but also a numbers person.
✨Engage with the Local Community
Discuss your understanding of the local tourism landscape and any existing networks you have within it. Share ideas on how you would nurture relationships with high-net-worth clientele and local businesses to drive footfall to the centre. This shows that you’re proactive and ready to make an impact from day one.
