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- Tasks: Provide top-notch customer support and assist with product navigation.
- Company: Join a well-established global automotive company with a supportive culture.
- Benefits: Competitive salary up to £30,000, excellent benefits, and full training provided.
- Why this job: Make a real difference in customer care while growing your career.
- Qualifications: Fluent in Dutch with customer care experience and good Excel skills.
- Other info: Enjoy a friendly team environment with opportunities for progression.
The predicted salary is between 21600 - 36000 £ per year.
This is a fantastic opportunity for a DUTCH-speaking candidate who enjoys customer care and is looking to grow within a supportive and well-established company. The role is based in the Reading area, and full training will be provided. It’s ideal for someone who is passionate about helping customers, enjoys working in a friendly team, and is looking for a long-term career path with progression in a global US business. The company operates in the automotive sector, offering innovative products used globally. You’ll be joining an award-winning customer support team that values quality interactions over speed. You’ll be encouraged to take your time with each call, listen carefully to customer needs, and offer helpful, tailored advice. The role also includes administrative tasks, making it varied and engaging.
Responsibilities:
- Handling inbound calls and emails with care and professionalism
- Advising customers on appropriate products and services
- Logging queries and managing delivery tracking via Excel
- Supporting Dutch car dealerships with product navigation and issue resolution
Requirements:
- Fluent in DUTCH
- 1 year of customer care or sales admin experience in an office environment
- Based locally to Reading
- Good Excel skills
If this sounds like something you’d be interested in, I’d love to hear from you.
DUTCH Speaking Customer Support Specialist in Reading employer: ABL Recruitment
Contact Detail:
ABL Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DUTCH Speaking Customer Support Specialist in Reading
✨Tip Number 1
Make sure you know the company inside out! Research their products and values, especially in the automotive sector. This will help you connect with the team during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your Dutch! Since this role requires fluent communication, brush up on your language skills. Try role-playing customer scenarios with a friend to get comfortable with the kind of questions you might face.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our award-winning customer support team.
We think you need these skills to ace DUTCH Speaking Customer Support Specialist in Reading
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone the extra mile to assist someone, as this will resonate with our values.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your Dutch language skills and any customer support experience you have, especially in an office environment. We want to see how you fit into our team!
Be Professional Yet Friendly: Remember, we value quality interactions! Use a friendly tone in your application while maintaining professionalism. This will give us a glimpse of how you might interact with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ABL Recruitment
✨Brush Up on Your Dutch
Since this role requires fluent Dutch, make sure you’re comfortable speaking and writing in the language. Practise common customer service phrases and scenarios to ensure you can communicate effectively during the interview.
✨Know the Company and Its Products
Research the automotive sector and the specific products the company offers. Understanding their innovations will help you answer questions confidently and show your genuine interest in the role and the company.
✨Showcase Your Customer Care Skills
Prepare examples from your past experience that highlight your ability to handle customer queries with care and professionalism. Think of situations where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Excel at Excel
Since the role involves managing delivery tracking via Excel, brush up on your Excel skills. Be ready to discuss how you've used Excel in previous roles, and if possible, mention any specific functions or features you're familiar with.
