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For Companies At a Glance
- Tasks: Lead the Property Services team and manage the London office's property and facilities.
- Company: Join a dynamic organisation focused on high-quality property management in the heart of London.
- Benefits: Enjoy a competitive salary up to £60,000 and opportunities for professional growth.
- Why this job: Be part of a team that values operational efficiency and compliance while making a real impact.
- Qualifications: Senior property management experience and a degree in Engineering or Business Management required.
- Other info: Fluency in Mandarin and knowledge of smart building tech are a plus!
The predicted salary is between 43200 - 72000 £ per year.
About the Role
Our client is seeking an experienced Property Services Manager to lead their Property Services team and oversee the comprehensive management of their London office. The successful candidate will ensure the delivery of high-quality property and facilities management services in line with their Scope of Service, while driving operational efficiency, cost-effectiveness, and compliance with regulatory standards.
Location: London, UK
Salary: UP TO £60,000
Key Responsibilities
- Strategic Property & Facilities Management
- Deliver end-to-end property services in line with agreed Scope of Service, ensuring continuous review and improvement.
- Develop and manage the annual budget, collaborating with Finance to monitor expenditures, variances, and financial reporting.
- Implement business continuity and disaster recovery plans, including incident response protocols and salvage operations.
- Maintain comprehensive documentation for building infrastructure, M&E systems, and regulatory compliance (e.g., HSE, DPA).
- Building & Estate Operations
- Oversee daily operations, including maintenance, cleaning, security, and space planning.
- Manage landlord obligations via a professional property management firm, ensuring service delivery (security, maintenance, etc.) meets SLAs.
- Lead lease management: rent reviews, dilapidations, tenant arrears, and marketing of vacant spaces.
- Optimize supply chain partnerships to reduce costs and enhance value.
- Health, Safety & Compliance
- Ensure full compliance with HSE guidelines and corporate policies (anti-bribery, data protection, etc.).
- Conduct risk assessments, escalate material risks, and uphold the Bank's Risk & Compliance Framework.
- Support Services Leadership
- Deliver premium front-of-house services for staff, guests, and visitors.
- Manage mail/courier services, reprographics, stationery, and travel arrangements (cost-effective solutions with duty of care).
- Oversee invoicing systems and vendor contracts (cleaning, security, etc.), ensuring KPIs are met.
- Insurance & Financial Oversight
- Secure adequate building insurance (public/employers' liability, contents) and business travel coverage.
- Ensure timely payment of business rates and identify tax mitigation opportunities.
Skills & Experience
Essential
- Senior level property/facilities management experience, preferably in financial services or high-profile commercial real estate.
- Degree in Engineering, Business Management, or related field; IOSH certification mandatory.
- Proven track record in:
- Budget management and financial reporting.
- Landlord/tenant relations and lease events.
- Health & safety compliance and risk mitigation.
- Strong vendor negotiation and stakeholder management skills.
Desirable
- Master's degree or professional qualification (e.g., RICS, BIFM).
- Fluency in Mandarin (written/spoken) is a plus.
- Experience with CCTV/access control systems and smart building technologies.
Property Services Manager employer: ABL Recruitment
Contact Detail:
ABL Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Manager
✨Tip Number 1
Network with professionals in the property and facilities management sector. Attend industry events or join relevant online forums to connect with others who may have insights or leads on job openings, including our position at StudySmarter.
✨Tip Number 2
Research the latest trends and technologies in property management, especially those related to compliance and operational efficiency. Being knowledgeable about smart building technologies can set you apart during discussions with potential employers.
✨Tip Number 3
Prepare to discuss your experience with budget management and financial reporting in detail. Be ready to provide examples of how you've successfully managed costs and improved service delivery in previous roles.
✨Tip Number 4
Familiarise yourself with the specific regulatory standards and compliance requirements relevant to the role. This will not only help you in interviews but also demonstrate your commitment to maintaining high standards in property services.
We think you need these skills to ace Property Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property and facilities management. Focus on your achievements in budget management, compliance, and vendor negotiations, as these are key for the Property Services Manager role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Use examples from your past experience to demonstrate how you meet the essential skills and experience required for the position.
Highlight Relevant Qualifications: Ensure you mention your degree and any certifications, such as IOSH, prominently in your application. If you have additional qualifications like RICS or BIFM, make sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in property management.
How to prepare for a job interview at ABL Recruitment
✨Research the Company and Role
Before the interview, take some time to research the company and understand its values, mission, and recent developments. Familiarise yourself with the specific responsibilities of the Property Services Manager role, as this will help you tailor your answers and demonstrate your genuine interest.
✨Prepare for Behavioural Questions
Expect to be asked about your past experiences, particularly in property and facilities management. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your achievements and how you've handled challenges in previous roles.
✨Showcase Your Financial Acumen
Since budget management and financial reporting are key aspects of the role, be prepared to discuss your experience in these areas. Highlight specific examples where you've successfully managed budgets or improved financial efficiency in your previous positions.
✨Demonstrate Compliance Knowledge
Given the importance of health, safety, and compliance in this role, be ready to discuss your understanding of relevant regulations and how you've ensured compliance in past roles. This could include risk assessments, incident response protocols, or any relevant certifications you hold.
