At a Glance
- Tasks: Design and deliver engaging training programmes for automotive sales teams across the UK.
- Company: Join a fast-growing premium automotive brand with a focus on quality customer service.
- Benefits: Competitive salary, travel opportunities, and a chance to shape training strategies.
- Other info: Dynamic role with extensive travel and collaboration across multiple dealership locations.
- Why this job: Make a real impact on customer experiences and elevate retail capabilities.
- Qualifications: Experience in automotive sales training and strong communication skills required.
The predicted salary is between 40000 - 55000 € per year.
Are YOU passionate about training others, and delivering real quality customer service within large organisations? Are you experienced in automotive dealer training programmes? This new role is an opportunity to play a key role in the design, delivery and development of training programs for one of the UK’s fastest growing automotive brands, with quite a premium brand vision! My client is entering an exciting phase of growth within the UK automotive market and is looking to appoint a Retailer Training Specialist to elevate capability across its retail network. This position sits at the heart of the customer journey, ensuring sales teams are confident, consistent, and equipped to deliver an outstanding experience at every touchpoint. It offers the opportunity to directly influence performance, shape training strategy, and make a measurable impact across multiple dealership locations.
If you think you have what it takes to move into this role, please apply below and attach your CV with any automotive or OEM experience highlighted, our recruiters will discuss this experience with you as a part of our screening process.
Key Responsibilities
- Deliver structured onboarding programmes, supporting both new and existing retail partners through high-quality induction training.
- Facilitate engaging training sessions across multiple formats, including in-person sessions and virtual classrooms aligned to accreditation pathways.
- Lead training delivery at new vehicle and product launch events, ensuring clear, confident messaging across the network.
- Contribute to the development of training materials alongside internal stakeholders, including digital learning modules and classroom content.
- Provide targeted, on-site coaching focused on sales process adherence, customer experience improvements, and mystery shop outcomes.
- Design and deliver tailored training interventions to address evolving business needs across the network.
- Partner closely with regional stakeholders to identify performance gaps and deploy effective training solutions.
- Support wider training initiatives and projects in line with business priorities.
What We’re Looking For
- OBJECTIVE background in AUTOMOTIVE sales training, gained within an OEM or retail environment.
- Strong understanding of dealership operations, sales frameworks, and customer satisfaction measures.
- Confident communicator with the ability to adapt delivery style to different audiences and learning preferences.
- Willingness to travel extensively across the UK, typically spending the majority of the week in the field.
- Ability to operate both independently and as part of a wider collaborative team.
- Comfortable working with digital learning systems and content creation tools.
- Full UK driving licence required.
Training Specialist in London employer: ABL Recruitment
Join a dynamic and rapidly growing automotive brand in London, where your passion for training and customer service will be at the forefront of our mission. We offer a collaborative work culture that values innovation and employee development, providing you with ample opportunities to enhance your skills and advance your career. With competitive salaries and the chance to make a tangible impact across our retail network, this role is perfect for those looking to thrive in a supportive environment while shaping the future of automotive training.
StudySmarter Expert Advice🤫
We think this is how you could land Training Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Training Specialist role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or through informal chats, be ready to discuss your experience in delivering training programmes. Share specific examples of how you've improved customer service or sales processes in previous roles.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in the Training Specialist position. Tailor your message to highlight how your background aligns with their needs.
✨Tip Number 4
Prepare for interviews by practising common questions related to training delivery and dealership operations. Think about how you can demonstrate your understanding of sales frameworks and customer satisfaction measures. Confidence is key!
We think you need these skills to ace Training Specialist in London
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for training and customer service in your application. We want to see that you’re genuinely excited about the role and how you can contribute to our premium brand vision.
Highlight Relevant Experience:When you attach your CV, don’t forget to spotlight any automotive or OEM experience you have. We’re keen to know how your background aligns with the responsibilities of the Dealer Training Specialist role.
Tailor Your Application:Take a moment to customise your application for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for in a Retailer Training Specialist.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the UK automotive market.
How to prepare for a job interview at ABL Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive sales training knowledge. Familiarise yourself with the latest trends in dealership operations and customer satisfaction measures. This will not only show your passion but also demonstrate that you're ready to hit the ground running.
✨Showcase Your Experience
When discussing your background, highlight specific examples from your previous roles that align with the responsibilities of the Training Specialist position. Be prepared to talk about how you've successfully delivered training programmes or improved customer service in past jobs.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare some thoughtful questions about their training strategies and how they measure success. This shows that you're genuinely interested in the role and eager to contribute to their growth.
✨Demonstrate Flexibility
Since this role involves extensive travel and adapting to different audiences, be ready to discuss how you've successfully navigated similar situations in the past. Share examples of how you've tailored your training delivery to meet diverse learning preferences.
