At a Glance
- Tasks: Lead a dynamic lettings team and drive property performance in London.
- Company: Established UK property investment and management company with a focus on growth.
- Benefits: Competitive salary up to £45,000 plus uncapped commission and remote work options.
- Other info: Join a fast-paced environment with opportunities for career advancement.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: Fluent English and proven experience in London lettings agencies required.
The predicted salary is between 45000 - 45000 € per year.
Location: London Office (Remote options available by discussion)
Employment Type: Permanent, Full-Time
Sector: Property / Real Estate
Salary: Up to £45,000 base + Competitive Commission (OTE uncapped)
Languages Required: Fluent English (Essential)
About the Role
We are seeking an experienced Property Lettings Manager to join an established UK property investment and management company in London. This is a hands-on, commercially driven leadership role, designed for professionals who have built their career within London local property agencies and understand how real lettings businesses operate on the ground. This is not a passive or purely administrative position. You will be responsible for driving lettings performance, leading and managing a team, rebuilding or scaling lettings operations where required, and ensuring strong landlord retention, high conversion rates, and reduced void periods. The role combines front-line commercial execution with team leadership and operational ownership.
Key Responsibilities
- Lettings Business Growth & Market Leadership
- Drive branch-level lettings growth, revenue performance, and market competitiveness
- Lead or support turnaround initiatives, including underperforming teams or pipelines
- Rebuild and optimise lettings structures, workflows, and standards where required
- Maintain a deep, practical understanding of the London local rental market
- Client Acquisition, Landlord & Revenue Development
- Develop and expand landlord, tenant, and investor acquisition channels
- Leverage and grow existing landlord relationships and portfolios
- Implement strategies for landlord retention, renewals, and long-term value creation
- Understand pricing, demand cycles, and the post-2026 UK rental regulatory environment
- Pipeline, Conversion & Performance Management
- Run and oversee daily morning pipelines
- Actively monitor and improve lead conversion: enquiry → viewing, viewing → offer, offer → move-in
- Establish, monitor, and optimise KPIs, targets, and reporting
- Ensure consistent execution across the team during peak trading periods
- Team Leadership & Coaching
- Manage, coach, and develop a lettings team
- Set clear expectations, performance standards, and accountability
- Support recruitment, onboarding, and capability uplift where required
- Lead by example through hands-on deal progression and client engagement
- Deal Progression, Negotiation & Compliance
- Oversee and support viewings, offer negotiation and landlord approvals, lease renewals and renegotiations
- Ensure accurate handling of holding deposits, contracts, move-in documentation and funds
- Maintain full compliance with UK regulations and internal procedures
- Property Management Collaboration
- Work closely with Property Management teams to reduce void periods, improve tenant experience, resolve issues impacting renewals or retention, and ensure smooth handover from lettings to management operations
Skills & Experience Required
Essential Requirements
- Fluent English, spoken and written
- Proven London local lettings agency experience (non-negotiable)
- Demonstrated experience managing and leading a lettings team
- Strong knowledge of the end-to-end UK lettings process
- Hands-on experience with morning pipelines, lead and conversion tracking, KPI setting and performance management
- Strong commercial judgement and execution mindset
- Comfortable working under pressure in high-volume trading environments
- Proficient in Excel, CRM systems, and operational reporting
- College diploma or above
Strongly Preferred Experience
- Track record of branch growth or lettings turnaround
- Experience rebuilding or restructuring lettings operations
- Existing landlord networks or portfolio exposure
- Solid understanding of 2026+ UK rental regulations and market impact
- Ability to balance commercial performance with service quality
Property Manager (Mandarin Speaking) (Permanent) in London employer: ABL Recruitment
Join a dynamic and forward-thinking property investment and management company in London, where your expertise as a Property Lettings Manager will be valued and rewarded. With a competitive salary and uncapped commission structure, we foster a collaborative work culture that prioritises professional growth and autonomy, allowing you to lead a motivated team while driving lettings performance in one of the world's most vibrant real estate markets. Our commitment to employee development and a supportive environment makes us an exceptional employer for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager (Mandarin Speaking) (Permanent) in London
✨Tip Number 1
Network like a pro! Attend property events, join local real estate groups, and connect with industry professionals on LinkedIn. The more people you know, the better your chances of landing that Property Manager role.
✨Tip Number 2
Show off your skills in interviews! Prepare to discuss your hands-on experience with lettings, team leadership, and market knowledge. Use specific examples to demonstrate how you've driven growth and improved performance in previous roles.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your expertise in property management and Mandarin skills. We want to see you thrive!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Reiterate your enthusiasm for the role and mention something specific from the interview to keep you fresh in their minds.
We think you need these skills to ace Property Manager (Mandarin Speaking) (Permanent) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Property Manager role. Highlight your hands-on experience in lettings and any leadership roles you've had, as we want to see how you can drive performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how your background aligns with our needs. Be sure to mention your understanding of the London rental market and your approach to team leadership.
Showcase Your Achievements:When detailing your past roles, focus on quantifiable achievements. Did you improve conversion rates or reduce void periods? We love numbers, so let us know how you made an impact in your previous positions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at ABL Recruitment
✨Know Your Market
Before the interview, brush up on your knowledge of the London rental market. Understand current trends, pricing strategies, and the impact of upcoming regulations. This will show that you’re not just a candidate but someone who’s genuinely invested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a lettings team in the past. Highlight specific challenges you faced and how you overcame them. This will demonstrate your hands-on approach and ability to drive performance, which is crucial for this role.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to lettings. Be prepared to discuss how you’ve set, monitored, and achieved these in previous roles. This shows you understand the importance of metrics in driving business success.
✨Engage with Real Scenarios
Think of real-life scenarios you might encounter in the role, such as handling difficult landlords or managing underperforming teams. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills and commercial judgement.
