At a Glance
- Tasks: Lead a dynamic lettings team and drive property performance in London.
- Company: Established UK property investment and management company with a focus on growth.
- Benefits: Competitive salary up to £45,000 plus uncapped commission and remote work options.
- Other info: Join a fast-paced environment with opportunities for career advancement.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: Fluent English and proven experience in London lettings agencies required.
The predicted salary is between 45000 - 45000 € per year.
Location: London Office (Remote options available by discussion)
Employment Type: Permanent, Full-Time
Sector: Property / Real Estate
Salary: Up to £45,000 base + Competitive Commission (OTE uncapped)
Languages Required: Fluent English (Essential)
About the Role
We are seeking an experienced Property Lettings Manager to join an established UK property investment and management company in London. This is a hands-on, commercially driven leadership role, designed for professionals who have built their career within London local property agencies and understand how real lettings businesses operate on the ground. This is not a passive or purely administrative position.
You will be responsible for driving lettings performance, leading and managing a team, rebuilding or scaling lettings operations where required, and ensuring strong landlord retention, high conversion rates, and reduced void periods. The role combines front-line commercial execution with team leadership and operational ownership.
Key Responsibilities
- Lettings Business Growth & Market Leadership
- Drive branch-level lettings growth, revenue performance, and market competitiveness
- Lead or support turnaround initiatives, including underperforming teams or pipelines
- Rebuild and optimise lettings structures, workflows, and standards where required
- Maintain a deep, practical understanding of the London local rental market
- Client Acquisition, Landlord & Revenue Development
- Develop and expand landlord, tenant, and investor acquisition channels
- Leverage and grow existing landlord relationships and portfolios
- Implement strategies for landlord retention, renewals, and long-term value creation
- Understand pricing, demand cycles, and the post-2026 UK rental regulatory environment
- Pipeline, Conversion & Performance Management
- Run and oversee daily morning pipelines
- Actively monitor and improve lead conversion: enquiry → viewing, viewing → offer, offer → move-in
- Establish, monitor, and optimise KPIs, targets, and reporting
- Ensure consistent execution across the team during peak trading periods
- Team Leadership & Coaching
- Manage, coach, and develop a lettings team
- Set clear expectations, performance standards, and accountability
- Support recruitment, onboarding, and capability uplift where required
- Lead by example through hands-on deal progression and client engagement
- Deal Progression, Negotiation & Compliance
- Oversee and support viewings, offer negotiation and landlord approvals, lease renewals and renegotiations
- Ensure accurate handling of holding deposits, contracts, move-in documentation and funds
- Maintain full compliance with UK regulations and internal procedures
- Property Management Collaboration
- Work closely with Property Management teams to reduce void periods, improve tenant experience, resolve issues impacting renewals or retention, and ensure smooth handover from lettings to management operations
Skills & Experience Required
Essential Requirements
- Fluent English, spoken and written
- Proven London local lettings agency experience (non-negotiable)
- Demonstrated experience managing and leading a lettings team
- Strong knowledge of the end-to-end UK lettings process
- Hands-on experience with morning pipelines, lead and conversion tracking, KPI setting and performance management
- Strong commercial judgement and execution mindset
- Comfortable working under pressure in high-volume trading environments
- Proficient in Excel, CRM systems, and operational reporting
- College diploma or above
Strongly Preferred Experience
- Track record of branch growth or lettings turnaround
- Experience rebuilding or restructuring lettings operations
- Existing landlord networks or portfolio exposure
- Solid understanding of 2026+ UK rental regulations and market impact
- Ability to balance commercial performance with service quality
Property Manager (Lettings) (Permanent) in London employer: ABL Recruitment
Join a dynamic and forward-thinking property investment and management company in London, where your expertise as a Property Lettings Manager will be valued and rewarded. With a competitive salary and uncapped commission structure, we foster a collaborative work culture that prioritises professional growth and autonomy, allowing you to lead a motivated team while driving lettings performance in one of the world's most vibrant real estate markets. Our commitment to employee development and a supportive environment makes us an exceptional employer for those seeking a meaningful career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager (Lettings) (Permanent) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your hands-on experience and leadership abilities. Share specific examples of how you've driven lettings performance or turned around underperforming teams.
✨Tip Number 3
Prepare for interviews by researching the company and its position in the market. Understand their challenges and think about how you can help them grow. This shows you're not just looking for any job, but that you're genuinely interested in making an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Property Manager role!
We think you need these skills to ace Property Manager (Lettings) (Permanent) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in London lettings agencies and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your experience aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's driving lettings growth or improving conversion rates, we want to know how you’ve made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at ABL Recruitment
✨Know Your Market
Before the interview, dive deep into the London rental market. Understand current trends, pricing strategies, and the impact of upcoming regulations. This knowledge will not only impress your interviewers but also show that you're proactive and well-prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing and leading teams. Prepare specific examples of how you've driven performance, improved conversion rates, or turned around underperforming teams. Highlight your hands-on approach and how you lead by example.
✨Demonstrate Your Commercial Acumen
Think about how you've previously balanced commercial performance with service quality. Be prepared to share strategies you've implemented for landlord retention and revenue growth. This will showcase your ability to think strategically while executing operational tasks.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current lettings operations, team dynamics, and future growth plans. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
