At a Glance
- Tasks: Lead a dynamic lettings team and drive property rental growth in London.
- Company: Established UK property investment and management company with a strong market presence.
- Benefits: Competitive salary up to £45,000 plus uncapped commission and remote work options.
- Other info: Join a fast-paced environment with opportunities for career advancement.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: Proven experience in London lettings and team management required.
The predicted salary is between 45000 - 45000 € per year.
Location: London Office (Remote options available by discussion)
Employment Type: Permanent, Full-Time
Sector: Property / Real Estate
Salary: Up to £45,000 base + Competitive Commission (OTE uncapped)
Languages Required: Fluent English (Essential)
About the Role
We are seeking an experienced Property Lettings Manager to join an established UK property investment and management company in London. This is a hands-on, commercially driven leadership role, designed for professionals who have built their career within London local property agencies and understand how real lettings businesses operate on the ground. This is not a passive or purely administrative position. You will be responsible for driving lettings performance, leading and managing a team, rebuilding or scaling lettings operations where required, and ensuring strong landlord retention, high conversion rates, and reduced void periods. The role combines front-line commercial execution with team leadership and operational ownership.
Key Responsibilities
- Lettings Business Growth & Market Leadership
- Drive branch-level lettings growth, revenue performance, and market competitiveness
- Lead or support turnaround initiatives, including underperforming teams or pipelines
- Rebuild and optimise lettings structures, workflows, and standards where required
- Maintain a deep, practical understanding of the London local rental market
- Client Acquisition, Landlord & Revenue Development
- Develop and expand landlord, tenant, and investor acquisition channels
- Leverage and grow existing landlord relationships and portfolios
- Implement strategies for landlord retention, renewals, and long-term value creation
- Understand pricing, demand cycles, and the post-2026 UK rental regulatory environment
- Pipeline, Conversion & Performance Management
- Run and oversee daily morning pipelines
- Actively monitor and improve lead conversion: enquiry → viewing, viewing → offer, offer → move-in
- Establish, monitor, and optimise KPIs, targets, and reporting
- Ensure consistent execution across the team during peak trading periods
- Team Leadership & Coaching
- Manage, coach, and develop a lettings team
- Set clear expectations, performance standards, and accountability
- Support recruitment, onboarding, and capability uplift where required
- Lead by example through hands-on deal progression and client engagement
- Deal Progression, Negotiation & Compliance
- Oversee and support viewings, offer negotiation and landlord approvals, lease renewals and renegotiations
- Ensure accurate handling of holding deposits, contracts, move-in documentation and funds
- Maintain full compliance with UK regulations and internal procedures
- Property Management Collaboration
- Work closely with Property Management teams to reduce void periods, improve tenant experience, resolve issues impacting renewals or retention, and ensure smooth handover from lettings to management operations
Skills & Experience Required
Essential Requirements
- Fluent English, spoken and written
- Proven London local lettings agency experience (non-negotiable)
- Demonstrated experience managing and leading a lettings team
- Strong knowledge of the end-to-end UK lettings process
- Hands-on experience with morning pipelines, lead and conversion tracking, KPI setting and performance management
- Strong commercial judgement and execution mindset
- Comfortable working under pressure in high-volume trading environments
- Proficient in Excel, CRM systems, and operational reporting
- College diploma or above
Strongly Preferred Experience
- Track record of branch growth or lettings turnaround
- Experience rebuilding or restructuring lettings operations
- Existing landlord networks or portfolio exposure
- Solid understanding of 2026+ UK rental regulations and market impact
- Ability to balance commercial performance with service quality
Property Letting Manager in London employer: ABL Recruitment
Join a dynamic and established property investment and management company in London, where your expertise as a Property Letting Manager will be valued and rewarded. With a competitive salary package, uncapped commission potential, and a culture that fosters professional growth and autonomy, you will lead a dedicated team in driving lettings performance while enjoying the flexibility of remote work options. Our commitment to employee development and a collaborative work environment makes us an exceptional employer for those seeking a meaningful career in the property sector.
StudySmarter Expert Advice🤫
We think this is how you could land Property Letting Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or team leaders, be ready to discuss your past successes in lettings management. Bring examples of how you've driven performance and improved team dynamics. We want to see that passion and expertise shine through!
✨Tip Number 3
Don’t forget to follow up! After any interview or networking event, drop a quick thank-you email to express your appreciation for their time. It keeps you fresh in their minds and shows that you’re genuinely interested in the role. We love a proactive candidate!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. We can’t wait to see what you bring to the table!
We think you need these skills to ace Property Letting Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Letting Manager role. Highlight your experience in London local property agencies and any specific achievements that demonstrate your ability to drive lettings performance.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this hands-on role. Share your passion for property management and how your leadership skills can help us achieve our goals.
Showcase Your Knowledge:Demonstrate your understanding of the London rental market and the end-to-end lettings process. Mention any relevant strategies you've implemented in the past that align with our focus on landlord retention and revenue development.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at ABL Recruitment
✨Know Your Market
Before the interview, dive deep into the London rental market. Understand current trends, pricing strategies, and the impact of upcoming regulations. This knowledge will not only impress your interviewers but also show that you're proactive and well-prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing and developing teams. Prepare specific examples of how you've led a lettings team to success, tackled underperformance, or implemented new strategies. Highlighting your hands-on approach will resonate well with the role's requirements.
✨Demonstrate Commercial Acumen
Think about how you can drive lettings growth and improve performance. Be prepared to share your ideas on optimising workflows, enhancing landlord retention, and boosting conversion rates. Showing that you have a commercial mindset will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a high-volume trading period or resolving tenant issues. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain service quality under pressure.
