At a Glance
- Tasks: Manage IT infrastructure, provide support, and ensure system security and performance.
- Company: Dynamic tech organisation based in London with a focus on innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Fast-paced environment with diverse challenges and career advancement opportunities.
- Why this job: Join a proactive team and make a real impact on IT operations.
- Qualifications: 1-3 years in IT support, fluent in Mandarin and English, strong troubleshooting skills.
The predicted salary is between 40000 - 40000 £ per year.
An organisation is seeking a proactive and hands-on IT Infrastructure Engineer to take ownership of internal IT operations across office and distributed environments. This is a broad, infrastructure-focused role covering IT support, infrastructure operations, system administration, security, network management, and internal collaboration platforms. You will act as a key IT contact, ensuring stable, secure, and efficient IT services across the business.
Key Responsibilities
- IT Infrastructure & Operations
- Manage and maintain daily IT infrastructure operations, ensuring system stability and performance.
- Oversee endpoints, systems, and core IT services across office and remote users.
- Support infrastructure upgrades, optimisation, and standardisation.
- Helpdesk & End-User Support
- Provide 1st and 2nd line IT support to all internal users.
- Troubleshoot hardware, software, and access-related issues efficiently.
- Support laptops, desktops, printers, meeting room systems, and peripherals.
- Deliver responsive, high-quality support in a fast-paced environment.
- Network & Systems Administration
- Support and troubleshoot LAN/Wi-Fi networks, switches, routers, and connectivity.
- Administer Windows OS and Microsoft 365 environments.
- Ensure smooth operation of internal business systems and tools.
- IT Security & Compliance
- Implement and maintain IT security policies and controls.
- Support compliance with data protection standards (e.g. GDPR).
- Conduct system monitoring, access control, and routine security checks.
- Internal Tools & Collaboration Systems
- Administer and support internal collaboration tools (e.g. Lark or similar platforms).
- Manage user accounts, permissions, and configurations.
- Support rollout and optimisation of internal systems.
- IT Asset & User Lifecycle Management
- Manage IT assets (procurement, inventory, setup, lifecycle tracking).
- Handle employee onboarding and offboarding (device setup, account provisioning, access rights).
- Maintain standardised IT processes and documentation.
Required Skills & Experience
- 1-3 years’ experience in IT Infrastructure, IT Support, or Systems Administration.
- Strong hands-on experience across infrastructure and end-user support.
- Solid knowledge of Windows OS and Microsoft 365.
- Good understanding of networking fundamentals (LAN, Wi-Fi, switching, routing).
- Experience managing user lifecycle (onboarding/offboarding, device and account setup).
- Familiarity with IT security practices and compliance.
- Strong troubleshooting and problem-solving abilities.
- Fluency in Mandarin and English is essential.
- Practical, adaptable, and proactive with a “hands-on” mindset.
- Able to work under pressure, take ownership, and handle a wide range of tasks independently.
Desirable Skills
- Experience with collaboration or OA tools (e.g. Lark, Teams, Slack).
- Exposure to multi-site or international environments.
- Knowledge of enterprise systems (CRM, ERP, etc.).
- Relevant certifications (CompTIA, Microsoft, ITIL).
Mandarin Speaking IT Associate - Infrastructure in London employer: ABL Recruitment
Join a dynamic and innovative team in London as a Mandarin Speaking IT Associate, where you will play a crucial role in maintaining and optimising IT infrastructure. Our company fosters a collaborative work culture that values employee growth, offering opportunities for professional development and hands-on experience in a fast-paced environment. With competitive salary packages and a commitment to IT security and compliance, we provide a rewarding workplace for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Mandarin Speaking IT Associate - Infrastructure in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ABL Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ABL Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ABL Recruitment!
✨Direct Apply to ABL Recruitment
Let's not forget to apply directly through the ABL Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Mandarin Speaking IT Associate - Infrastructure in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ABL Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ABL Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ABL Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
