At a Glance
- Tasks: Engage clients in property lettings and sales while delivering top-notch customer service.
- Company: Established UK property investment and management company with a supportive team.
- Benefits: Base salary of £25,000 plus competitive commission and career growth opportunities.
- Why this job: Join a dynamic team and make an impact in the property market while earning well.
- Qualifications: Fluent in Mandarin and English with strong communication skills.
- Other info: Structured onboarding and training provided; perfect for motivated candidates.
The predicted salary is between 25000 - 35000 £ per year.
My client are recruiting two Mandarin–English bilingual Property Consultants (one focused on Lettings, one on Sales) to join an established UK property investment and management company. This is a client-facing, target-driven role combining property sales, client servicing, negotiations, and administrative coordination. You will be responsible for generating revenue through property lettings and/or sales while delivering a high-quality customer experience and ensuring compliance throughout the transaction process.
Location: London Office
Employment Type: Permanent, Full-Time
Sector: Property / Real Estate
Salary: £25,000 base + Competitive Commission
Positions Available: 2 (1 Lettings | 1 Sales)
Languages Required: Fluent Mandarin & English (Essential)
About the Role
You will work with a highly professional, experienced team, and receive structured onboarding and training, making this role suitable for both experienced consultants and motivated candidates with relevant transferable experience. The position offers strong earning potential, autonomy, and long-term career growth.
Key Responsibilities (Training period and support provided)
- Client Acquisition & Lead Development
- Expand and develop client channels and identify potential tenants and buyers
- Proactively follow up with enquiries to maximise conversion rates
- Respond promptly to client enquiries and arrange property viewings
- Deliver professional, standardised viewing presentations highlighting key property features
- Gather and submit viewing feedback
- Submit offers and negotiate terms with landlords or vendors
- Obtain landlord approval and manage offer confirmations
- Negotiate lease renewals (commission applicable for sales involvement)
- Collect and manage tenant/client information accurately
- Process holding deposits and issue confirmations
- Coordinate contract signing processes (sales roles may handle certain stages directly)
- Send move in confirmation communications and track pre move in requirements
- Follow up on rent, deposits, and move in fund receipts
- Maintain ongoing relationships with tenants and clients
- Support tenant groups in collaboration with customer service teams
- Deliver a professional, service-oriented experience throughout the customer journey
Skills & Experience Required
Essential Requirements
- Fluent Mandarin and English, spoken and written
- Strong communication and interpersonal skills
- Confidence managing client enquiries, viewings, and negotiations
- High level of attention to detail, particularly in contracts, documentation, and funds handling
- Strong execution skills and ability to work independently
- Comfortable working under pressure, especially during peak seasons
- Proficient in basic office systems (Excel, spreadsheets, CRM tools)
- College diploma or above
Preferred Experience
- Background in property lettings, property sales, customer service, or overseas study services
- Familiarity with the UK rental process (viewing → offer → holding deposit → contract → move-in)
- Existing client networks or experience expanding acquisition channels is an advantage
- Strong service mindset and ability to build long-term client relationships
Mandarin Speaking Property Letting & Sales Consultant in City of London employer: ABL Recruitment
Contact Detail:
ABL Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin Speaking Property Letting & Sales Consultant in City of London
✨Tip Number 1
Network like a pro! Attend property events, join online forums, and connect with industry professionals on LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Practice your pitch! Be ready to talk about your skills and experiences in a way that highlights how you can add value to the company. A confident and engaging introduction can make all the difference.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind for the hiring team. It shows your enthusiasm and professionalism, which can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Mandarin Speaking Property Letting & Sales Consultant in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your bilingual abilities and any relevant property experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role, showcasing your passion for property and your customer service skills.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application demonstrates your strong communication skills. Keep it clear, concise, and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at ABL Recruitment
✨Know Your Property Basics
Make sure you brush up on the UK property market, especially the lettings and sales processes. Understanding key terms and procedures will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Language Skills
Since this role requires fluent Mandarin and English, be prepared to demonstrate your language proficiency during the interview. Practice switching between languages smoothly, as you might need to explain concepts in both to showcase your bilingual abilities.
✨Prepare for Client Scenarios
Think of potential client scenarios you might face in this role. Prepare examples of how you would handle client enquiries, viewings, and negotiations. This will not only highlight your problem-solving skills but also your customer service mindset.
✨Highlight Your Attention to Detail
Given the importance of accuracy in contracts and documentation, be ready to discuss how you ensure attention to detail in your work. Share specific examples from past experiences where your meticulousness made a difference.
