At a Glance
- Tasks: Lead a dynamic lettings team and drive property performance in London.
- Company: Established UK property investment and management company with a focus on growth.
- Benefits: Competitive salary up to £45,000 plus uncapped commission and remote work options.
- Other info: Join a fast-paced environment with opportunities for career advancement.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: Fluent English and proven experience in London lettings agencies required.
The predicted salary is between 45000 - 45000 € per year.
Location: London Office (Remote options available by discussion)
Employment Type: Permanent, Full-Time
Sector: Property / Real Estate
Salary: Up to £45,000 base + Competitive Commission (OTE uncapped)
Languages Required: Fluent English (Essential)
About the Role
We are seeking an experienced Property Lettings Manager to join an established UK property investment and management company in London. This is a hands-on, commercially driven leadership role, designed for professionals who have built their career within London local property agencies and understand how real lettings businesses operate on the ground. This is not a passive or purely administrative position. You will be responsible for driving lettings performance, leading and managing a team, rebuilding or scaling lettings operations where required, and ensuring strong landlord retention, high conversion rates, and reduced void periods. The role combines front-line commercial execution with team leadership and operational ownership.
Key Responsibilities
- Lettings Business Growth & Market Leadership
- Drive branch-level lettings growth, revenue performance, and market competitiveness
- Lead or support turnaround initiatives, including underperforming teams or pipelines
- Rebuild and optimise lettings structures, workflows, and standards where required
- Maintain a deep, practical understanding of the London local rental market
- Client Acquisition, Landlord & Revenue Development
- Develop and expand landlord, tenant, and investor acquisition channels
- Leverage and grow existing landlord relationships and portfolios
- Implement strategies for landlord retention, renewals, and long-term value creation
- Understand pricing, demand cycles, and the post-2026 UK rental regulatory environment
- Pipeline, Conversion & Performance Management
- Run and oversee daily morning pipelines
- Actively monitor and improve lead conversion: enquiry → viewing, viewing → offer, offer → move-in
- Establish, monitor, and optimise KPIs, targets, and reporting
- Ensure consistent execution across the team during peak trading periods
- Team Leadership & Coaching
- Manage, coach, and develop a lettings team
- Set clear expectations, performance standards, and accountability
- Support recruitment, onboarding, and capability uplift where required
- Lead by example through hands-on deal progression and client engagement
- Deal Progression, Negotiation & Compliance
- Oversee and support viewings, offer negotiation and landlord approvals, lease renewals and renegotiations
- Ensure accurate handling of holding deposits, contracts, move-in documentation and funds
- Maintain full compliance with UK regulations and internal procedures
- Property Management Collaboration
- Work closely with Property Management teams to reduce void periods, improve tenant experience, resolve issues impacting renewals or retention, and ensure smooth handover from lettings to management operations
Skills & Experience Required
Essential Requirements
- Fluent English, spoken and written
- Proven London local lettings agency experience (non-negotiable)
- Demonstrated experience managing and leading a lettings team
- Strong knowledge of the end-to-end UK lettings process
- Hands-on experience with morning pipelines, lead and conversion tracking, KPI setting and performance management
- Strong commercial judgement and execution mindset
- Comfortable working under pressure in high-volume trading environments
- Proficient in Excel, CRM systems, and operational reporting
- College diploma or above
Strongly Preferred Experience
- Track record of branch growth or lettings turnaround
- Experience rebuilding or restructuring lettings operations
- Existing landlord networks or portfolio exposure
- Solid understanding of 2026+ UK rental regulations and market impact
- Ability to balance commercial performance with service quality
Mandarin speaking-Property Letting Manager in City of London employer: ABL Recruitment
Join a dynamic and forward-thinking property investment and management company in London, where your expertise as a Mandarin speaking Property Letting Manager will be valued and rewarded. With a strong focus on employee growth, we offer structured onboarding, autonomy in your role, and opportunities to lead a team while driving lettings performance in a vibrant market. Our supportive work culture encourages collaboration and innovation, making it an excellent place for professionals seeking meaningful and impactful careers in the real estate sector.
StudySmarter Expert Advice🤫
We think this is how you could land Mandarin speaking-Property Letting Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property sector. Attend local events, join online forums, and don’t be shy about reaching out to industry professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your hands-on experience in lettings management. Share specific examples of how you've driven growth or improved team performance – it’ll set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its market position. Understand their challenges and think about how your skills can help them overcome these. This shows you're not just interested in any job, but specifically in helping them succeed.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Mandarin speaking-Property Letting Manager in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Letting Manager role. Highlight your experience in London lettings agencies and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can drive lettings performance. Be sure to mention your fluency in Mandarin and how it adds value to our team.
Showcase Your Achievements:When detailing your experience, focus on specific achievements. Did you lead a team that turned around an underperforming branch? Share those success stories! We love seeing how you've made a difference in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at ABL Recruitment
✨Know Your Market
Before the interview, brush up on your knowledge of the London rental market. Understand current trends, pricing strategies, and the impact of upcoming regulations. This will show that you're not just familiar with lettings but are also proactive about staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a lettings team in the past. Highlight specific challenges you faced, how you motivated your team, and the results you achieved. This will demonstrate your hands-on leadership style and ability to drive performance.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, such as handling underperforming teams or managing landlord relationships. Think through your approach to these situations beforehand, so you can articulate your thought process clearly during the interview.
✨Demonstrate Your Commercial Acumen
Be prepared to discuss how you've driven lettings growth and improved conversion rates in previous roles. Use specific metrics and KPIs to back up your claims. This will show that you have a strong commercial mindset and understand what it takes to succeed in a competitive environment.
