At a Glance
- Tasks: Provide top-notch technical support and training to car dealerships.
- Company: Join a fast-growing automotive export business transforming the sector.
- Benefits: Up to £55,000 salary, car, bonus, and excellent perks.
- Other info: Remote work with a dynamic field-based role and growth opportunities.
- Why this job: Make a real impact on customer service and dealer success.
- Qualifications: Experience in technical support and strong communication skills.
The predicted salary is between 55000 - 55000 £ per year.
Location: SOUTH ENGLAND
Work style: Remote
Hours: 9am - 5.30pm Monday to Friday (occasional flexibility required). NO weekend work or shifts
Salary up to £55,000 + Car + Bonus + excellent additional benefits
Sector: Passenger cars dealerships
Company details: You will be joining one of the fastest growing automotive export businesses in the world at a key moment in the transformation of the sector. This is a very exciting role in which you will work for this passenger car business which has experienced stunning growth in the last 2 years. Your role is to essentially provide the most outstanding level of technical customer care and technical training directly to the dealership network. This role is part of the company’s growth strategy where customer care is at the heart of its planned growth. The work that you do will directly impact repeat business, dealer reputation and future sales success. Reputation is everything in this sector, not just the provision of a wonderful CAR product, but in the provision of outstanding customer service. This role is 100% field based.
DUTIES
- This is a B2B technical support training role
- Dealer Communications
- Provide a fully field-based technical support to the passenger car Dealer network and create visit reports.
- Manage a caseload and liaise with engineers.
- Escalate unresolved cases to the appropriate engineering team.
- Liaise with Quality Improvement Team and the customer.
Automotive Technical Support Specialist SOUTH ENGLAND employer: ABL Recruitment
ABL Recruitment is an excellent employer that values its employees by offering a hybrid working model, allowing for a balanced work-life integration. With a focus on professional development and a supportive team culture, employees are encouraged to grow their skills in a dynamic environment while enjoying the benefits of flexible working arrangements in the vibrant town of Fareham.
