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- Tasks: Track aftersales performance and manage reports to drive improvements.
- Company: Join a fast-growing automotive team with a focus on innovation.
- Benefits: Competitive salary up to £52,000 plus benefits.
- Why this job: Make a real impact by helping the team make data-driven decisions.
- Qualifications: 3+ years in aftersales or data analysis; strong analytical skills required.
- Other info: Dynamic office environment with opportunities for growth and development.
The predicted salary is between 39000 - 65000 £ per year.
Are you a data-driven organiser who loves keeping things running smoothly? My Client is looking for an Aftersales Performance Specialist to join a fast-growing automotive team. You’ll play a key role in tracking aftersales performance, managing reports, coordinating meetings, and helping the team spot opportunities to improve. You’ll be at the heart of a growing network, helping the team make smarter, data-backed decisions. Your work will directly influence how efficiently aftersales runs and contribute to the overall success of the business.
Responsibilities:
- Keep an eye on aftersales KPIs like customer satisfaction, warranty performance, service revenue, and parts sales.
- Collect, manage, and maintain operational data from regional and HQ teams.
- Build dashboards, prepare reports, and turn numbers into clear insights.
- Organise regular meetings, take notes, track action items, and follow up with the team.
- Support the management team with admin tasks, internal reports, and presentation materials.
- Identify process bottlenecks and help implement improvements to make things run smoother.
Qualifications:
- 3+ years of experience in aftersales, operations, data analysis, or business admin.
- Strong analytical skills, organised, and comfortable juggling multiple tasks.
- Skilled with Excel, PowerPoint, and data visualisation tools (Power BI a plus).
- Detail-oriented, proactive, and able to thrive under pressure.
- Team player with a strong sense of responsibility.
- Excellent communication skills (Mandarin is a bonus!).
Aftersales Performance Specialist employer: ABL Recruitment
Contact Detail:
ABL Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Performance Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work in aftersales. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your data analysis skills. Be ready to discuss how you've used data to drive performance improvements in past roles. Show us that you're not just a numbers person but someone who can turn insights into action!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your skills and experience directly to us, making it easier for you to stand out from the crowd.
We think you need these skills to ace Aftersales Performance Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in aftersales and data analysis. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the automotive industry and how your analytical skills can help us improve aftersales performance.
Show Off Your Data Skills: Since this role is all about tracking performance, make sure to mention any experience you have with Excel, Power BI, or other data visualisation tools. We love seeing how you turn numbers into insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ABL Recruitment
✨Know Your Numbers
As an Aftersales Performance Specialist, you'll be dealing with KPIs and data analysis. Brush up on key metrics like customer satisfaction and service revenue before the interview. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Organisational Skills
This role requires a knack for keeping things running smoothly. Prepare examples of how you've successfully managed reports, coordinated meetings, or streamlined processes in the past. Highlight your ability to juggle multiple tasks without dropping the ball.
✨Familiarise Yourself with Tools
Since you'll be using Excel, PowerPoint, and possibly Power BI, make sure you're comfortable discussing your experience with these tools. Bring examples of dashboards or reports you've created to demonstrate your skills and how they can benefit the team.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. If you speak Mandarin, don't forget to mention it! It could set you apart from other candidates and show your versatility.
