Assistant Operational Lead in Stockport

Salary: £26,000 – £27,000 per year

Hours: 37.5 hours per week (including an element of delivery)

Location: Stockport

Closing Date: 2nd of December 2025

Please quote reference: ABL 792b

Role Purpose:

The Assistant Operational Lead role is designed to work closely with a specific project and provide close support to the Project Lead who will have ultimate responsibility for the outcomes and will direct your work during their absence. This role will carry an element of delivery, where agreed, to cover for team absences and service growth.

Duties and Responsibilities:

In this role, you will support the Project Lead with the day-to-day management and delivery of the service, acting as a key point of contact for Smoking Cessation Advisors, Healthy Lifestyle Advisors, Nutritionists, and administrative staff. You will help coordinate staff, oversee calendars, arrange session cover, and contribute to the development of project areas in line with the project plan. Your responsibilities will include monitoring stakeholder activity and performance, conducting data analysis, supporting financial processes, auditing data quality, coordinating venue bookings, and tracking patient flow to ensure positive progression through the service. You will also assist with governance procedures and produce regular progress reports. Alongside operational duties, you will deliver sessions, prepare venues and materials, monitor outcomes, support client engagement, and oversee curriculum development. As a line manager, you will provide staff supervision, carry out 1:1s and PDPs, conduct session observations, and support ongoing professional development. You will further contribute to quality assurance through internal audits and compliance monitoring, while also supporting project planning, reporting, service-wide initiatives, and stakeholder engagement.

Essential Skills & Experience

• Experience in operational or team management within health or wellbeing services.
• Strong understanding of quality assurance and audit processes.
• Excellent interpersonal and communication skills.
• Ability to lead, motivate, and support staff effectively.
• Proficient in using digital tools for reporting and service management.

Employee Benefits:

• Birthday Day off
• Flexible Annual Leave scheme
• Employee Referral scheme
• 37.5 hours working week
• Flu jabs
• Blue Light Card
• Cycle to work scheme
• Leadership and staff away days
• Training and Development

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