At a Glance
- Tasks: Provide essential admin support to help transform lives in Gloucestershire.
- Company: Join ABL Health, a community-focused organisation making a real difference.
- Benefits: Part-time role with competitive salary and opportunities for personal growth.
- Why this job: Be part of a team that supports healthy lifestyles and community wellbeing.
- Qualifications: GCSEs in Maths and English, plus relevant experience or qualifications.
- Other info: Dynamic office environment with a focus on teamwork and community impact.
The predicted salary is between 20000 - 27000 £ per year.
Salary: £23,809.50 pro rata part time
Hours: 37.5 hours a week
Location: Gloucester
Closing Date: 19th January 2026
Quote reference: ABL 670c
ABL Health deliver the Healthy Lifestyles service in Gloucestershire, commissioned by Gloucestershire County Council. This transformative service seeks to work collaboratively with communities to transform the lives of the local population. The service will support residents to help them lose weight, stop smoking, reduce alcohol consumption, get more active and improve their wellbeing – all embedded in sustainable behaviour change. The service will also deliver the Healthy Beginnings programme supporting families and young children and the Healthy Workplace award scheme.
Role Purpose: You will provide administrative support to Gloucestershire Service. You will work with the Admin Lead and the rest of the team to ensure the smooth running of the office and the administration of the programs to meet targets and deadlines.
Your key responsibilities will be:
- Provide a range of administration duties for the service, including patient and health professional letters, patient database updates, appointment bookings, telephone queries, and liaising with health professionals and colleagues.
- Ability and experience of working to own initiative in an administration role.
- Take incoming calls, ensuring that calls are transferred to the relevant person/department and that messages are handled efficiently.
- Work within a busy office as part of a team and provide general clerical and administrative support, including word processing and filing routine correspondence.
- Follow established systems for allocation and completion of work.
- Provide professional administration services to clients and identify specific needs.
- Manage and maintain confidential patient files on a database and paper.
- Manage and promptly handle incoming healthcare referrals, adhering to company timescales.
- Book appointments for clients and use appropriate calendar software.
- Record client data accurately on the appropriate service database.
- Exchange information using IT systems, including Excel and Word.
- Use word processing, spreadsheet, and in-house database.
- Encourage and assess the client’s readiness for specific behaviour change.
- Work with service leads to source new venues.
- Weekly monitoring of workload and service targets.
- Dispense Nicotine Replacement Therapy through postal services.
- General administration (record keeping, filing, etc.).
Some of the essential criteria for the role:
- GCSE or equivalent in Mathematics and English Language (level C and above).
- NVQ 2 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Clear understanding and experience of Confidentiality and Information Governance.
- Ability to use general Microsoft Office packages including Excel, Word, PowerPoint and Outlook.
- Experience of producing draft letter templates.
- Able to adapt to change efficiently.
- Deal with a wide range of services within the company.
If you have any questions about the role or would like to discuss the post further, please contact the HR department.
Administrator in Gloucester employer: ABL Health
Contact Detail:
ABL Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
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Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or family to build your confidence and get feedback on your answers.
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Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the position.
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Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Administrator in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience and skills that match the job description, especially your admin duties and IT proficiency.
Showcase Your Communication Skills: Since you'll be handling calls and liaising with health professionals, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Your Initiative: We love candidates who can work independently! Share examples of how you've taken initiative in previous roles, especially in administrative tasks or managing workloads.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ABL Health
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the Healthy Lifestyles service and how it operates within Gloucestershire. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Admin Skills
Prepare examples of your previous administrative experience that highlight your ability to manage tasks like appointment bookings, database updates, and handling confidential information. Be ready to discuss how you've used Microsoft Office tools, especially Excel and Word, in your past roles.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to talk about your experiences collaborating with others. Share specific instances where you contributed to a team project or helped improve office efficiency, as this will show you can thrive in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the team. This could be about the challenges the service faces or how success is measured. It shows you're engaged and thinking critically about how you can contribute to the organisation.