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- Tasks: Provide meaningful support and guidance to children and families in mental health.
- Company: Join a dedicated team focused on improving community mental health services.
- Benefits: Flexible hours, professional development, and the chance to make a real difference.
- Other info: Engage with diverse communities and contribute to service improvement.
- Why this job: Be a vital part of a supportive network for young people's mental well-being.
- Qualifications: Experience in phone-based support and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The SPA Practitioner will play a pivotal role in delivering responsive, person-centred care to children, young people and families across Swindon. Working within a Single Point of Access model, this role will provide meaningful telephone consultations to all appropriate referrals, ensuring each contact receives timely, relevant guidance or signposting to local mental health and wellbeing services.
This role requires individuals who can assess presenting needs, hold supportive conversations, and direct children, health and community services. The SPA Practitioner will ensure a smooth and informed journey for families navigating emotional wellbeing support, who stay calm under pressure, and excel at coordination and adapting to change.
The successful candidate will work closely with families to provide guidance, education, and support in managing children and young people’s (CYP) mental health needs. The role involves triaging and screening referrals, making informed clinical and pathway decisions, and carrying out assessments and safety calls with CYP and their families. You will hold a small active caseload, offering tailored support and providing practical resources to parents and caregivers.
Working collaboratively with schools, healthcare professionals, social services, and community organisations, particularly for marginalised or vulnerable groups, responding to safeguarding concerns with appropriate interventions, and contributing to service improvement. You will stay up to date with developments in child and adolescent mental health through ongoing training, participate in supervision and peer support, and engage with local communities to raise awareness of available services.
The role also requires participation in an on-call rota, including evenings and weekends, and a flexible approach to support the evolving needs and priorities of the service.
- Experience in delivering phone-based assessments or support within a health, education or social care context.
- Strong understanding of the local support landscape or willingness to rapidly develop this knowledge.
- Ability to listen actively and communicate effectively, showing empathy and cultural sensitivity.
- Ability to assess levels of need, manage risk, and provide appropriate signposting or escalation.
- Proficiency with digital systems, including client management systems and Microsoft Office.
- Cultural competency and sensitivity to the diverse needs of the community.
- Confidence to work independently while contributing to a wider multidisciplinary team.
Mental Health Practitioner (Single Point of Access) in England employer: ABL Health
Contact Detail:
ABL Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Practitioner (Single Point of Access) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role involves delivering phone-based assessments, get comfortable with having supportive conversations over the phone. Role-play with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Stay updated on local services! Familiarise yourself with the mental health resources available in Swindon. This knowledge will not only help you in interviews but also show your commitment to providing effective support to families.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and contributing to the community's mental health support.
We think you need these skills to ace Mental Health Practitioner (Single Point of Access) in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in delivering phone-based assessments or support. We want to see how your skills align with the role of a Mental Health Practitioner, so don’t hold back on showcasing your relevant experience!
Showcase Your Empathy: In your written application, emphasise your ability to listen actively and communicate effectively. We’re looking for candidates who can demonstrate empathy and cultural sensitivity, so share examples that illustrate these qualities in action.
Highlight Your Digital Skills: Since proficiency with digital systems is key for this role, make sure to mention your experience with client management systems and Microsoft Office. We want to know how comfortable you are with technology, so don’t forget to include any relevant training or certifications!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ABL Health
✨Know Your Local Support Landscape
Before the interview, take some time to research the local mental health services available in Swindon. Understanding the resources and support systems will not only show your commitment but also help you answer questions about signposting effectively.
✨Showcase Your Communication Skills
Since this role involves meaningful telephone consultations, practice articulating your thoughts clearly and empathetically. You might want to prepare examples of how you've successfully communicated with children, young people, or families in previous roles.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss scenarios where you've had to assess needs and manage risks. Think of specific instances where you triaged referrals or provided tailored support, as these experiences will highlight your ability to handle the responsibilities of the role.
✨Emphasise Your Flexibility and Teamwork
This position requires a flexible approach and the ability to work within a multidisciplinary team. Prepare to share examples of how you've adapted to changing situations and collaborated with others to improve service delivery.