Specialist Stop Smoking Practitioner (Community)

Specialist Stop Smoking Practitioner (Community)

The role of our Specialist Stop Smoking Advisor (Community) will be to provide 1-1 support to clients either face to face or over the phone and recommend appropriate medication and/or Nicotine Replacement Therapy to smokers who live or work in County Durham. Our Specialist Stop Smoking Service is based on good practice detailed in the National Centre for Smoking Cessation and Training Programme, and you will be expected to attain this qualification for the role. You will support the delivery of evidence based, equitable, stop smoking services that help to reduce health inequalities throughout our County. This will include the delivery of services within areas of multiple deprivation and to smokers from our target demographics. It is essential that the postholder can work flexibly, independently and as part of a team and can work with others to achieve targets for our Stop Smoking Service.

Main duties of the job

In this role, you will support clients in making informed choices to quit smoking by delivering evidence-based interventions in line with the NCSCT Standard Treatment Programme. Youll work across a range of community and healthcare settings, collaborating with professionals to embed smoking cessation into routine care and reduce health inequalities. The role involves managing a client caseload, maintaining accurate and GDPR-compliant records, and providing flexible support tailored to diverse client needs, including those with mental health or substance use challenges. Youll also contribute to service development, ensure effective communication and administration, and attend training and stakeholder meetings as needed.

About us

ABLis an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective, and relevant healthcare services in partnership with individual communities and stakeholders.

We are a value-s driven organisation, dedicated to reducing health inequalities and improving peoples lives. We would love to hear from you if you would like the opportunity to work with in a close team of committed professionals and you share our values of designing and delivering health services.

Job responsibilities

The role of our Specialist Stop Smoking Advisor (Community) will be to provide 1-1support to clients either face to face or over the phone and recommend appropriatemedication and/or Nicotine Replacement Therapy to smokers who live or work in County Durham. Our Specialist Stop Smoking Service is based on good practicedetailed in the National Centre for Smoking Cessation and Training Programme,and you will be expected to attain this qualification for the role. You will supportthe delivery of evidence based, equitable, stop smoking services that help to reduce health inequalities throughout our County.This will include the delivery of services within areas of multiple deprivation and to smokersfrom our target demographics. It is essential that the postholder can workflexibly, independently and as part of ateam and can work with others to achieve targets for our Stop Smoking Service.

Duties andResponsibilities

This post will be under the line management of the Service Lead supervised by the Head of the Smokefree Durham Service. The role will be varied, challenging, and rewarding as the services develop and change inresponse to the needs of our clients and our Public Health Commissioners.

You will be a motivated, passionate, organised, and proactive individual who communicates well with a variety of people.

Key Responsibilities

Motivate, empower and enable clients to make informed choices regarding their smoking addiction, and support in their setting of realistic sustainable goals that lead to their quitting smoking tobacco.

Deliver evidence-based stop smoking interventions, these may include: one to one clinics, drop ins, group sessions, telephone, or online support, these should be in accordance with the NCSCT Standard Treatment Programme.

Work with other professionals and agencies to embed smoking cessation as part of routine client care.

Maximise the impact of smoking cessation on health gains and reduce health inequalities.

Provide high quality, efficient and cost-effective services throughout a diverse range of community and health settings.

Provide a flexible, adaptable stop smoking service that meets the needs of clients including those who have mental health conditions and/or problems with drugs or alcohol.

Ensure all client and service records are GDPR compliant, up to date, accurate and satisfy the ABL Health documentation policies.

Successfully manage and maintain a caseload of clients and use appropriate ICT systems to ensure continuity of care.

Provide effective administration along client journeys in regard to client contact, appointment bookings, confirmations or cancellations.

Identify opportunities to develop and improve services for clients.

Assist in the organisation of the services workload, ensuring effective communication with colleagues.

Attend stakeholder meetings as required.

Attend all relevant training, internal and external to support the role.

Skills and Competencies Required

Understand smoking addiction and the impact it has on peoples health.

Trained (or willing to train) as an NCSCT certified stop smoking practitioner.

Positive and proactive outlook with the ability to motivate, engage and support others to achieve the highest standards and outcomes.

Highly organised with ability to work to deadlines and manage a client caseload.

Flexible and adaptable in service delivery; based on the needs of clients and commissioners.

Good communication skills: including active listening, interviewing, written and verbal communication either face to face, over the phone or across digital channels. Adapt the message to fit the audience.

Build strong relationships; foster trust and cooperation with clients, colleagues, partners and community stakeholders.

Demonstrate ability to achieve individual and team targets.

Quality driven; deliver high standards and seek continuous improvement.

Be open and responsive to new ideas and perspectives.

Take an active role contributing to a professional team dynamic.

Confident using ICT equipment and software, including Microsoft Outlook, Teams, Excel and Word, plus client-based systems such as 1S4H.

Require independent travel arrangements due to county size and transport limitations.

Person Specification

Experience

• Experience helping people with behavioural change and delivering health promotion.
• Experience of managing own workload without day-to-day supervision.
• Experience of working within the Community/Health & Social Care setting.

Skills and Knowledge

• Understanding of addiction.
• Skills/knowledge to utilise computer software, including Microsoft Word, Excel and Powerpoint.
• Ability to communicate effectively both verbally and in writing at all levels with individuals, groups and the public.
• A positive outlook with an ability to inspire confidence, provide vision and motivate people.
• Ability to influence using skills and knowledge.
• Ability to prioritise work tasks.
• Understanding concepts of behaviour change and how to implement these.
• Ability to evaluate and reflect on own practice.
• Knowledge of child protection and safeguarding children and vulnerable adults.
• Knowledge of the wider tobacco control agenda.
• Understanding of service key performance indicators.
• Understanding of the role of national guidance in healthcare settings.
• Experience of engagement work with key partners.
• Understanding and evidence of adhering to information governance policies.

Qualifications

• Training/Qualification or experience in a Health & Social Care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.