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- Tasks: Manage calls, provide admin support, and process healthcare referrals efficiently.
- Company: Join a dedicated team in a community health setting.
- Benefits: Flexible hours, supportive environment, and opportunities for professional growth.
- Why this job: Make a difference in healthcare while developing your administrative skills.
- Qualifications: GCSEs in Maths and English; experience in admin or healthcare preferred.
- Other info: Dynamic role with a focus on teamwork and quality improvement.
The predicted salary is between 24000 - 28000 £ per year.
Main duties of the job:
- Manage incoming calls through the Nottinghamshire Single Point of Access, directing enquiries and ensuring messages are handled efficiently.
- Provide high‑quality administrative support, including clerical tasks, correspondence, filing, appointment scheduling and maintaining accurate client records in databases and on paper.
- Process healthcare referrals promptly within agreed timescales, record client data accurately, produce reports and documents, and use IT systems such as Excel, Word and in‑house databases.
- Work closely with Service Leads to source appropriate venues within budgets, monitor workloads and service targets, take and distribute meeting minutes, and provide general admin support as required.
- Support behaviour‑change initiatives by engaging with clients, coordinating Nicotine Replacement Therapy (NRT) requests, and carrying out regular stock audits and temperature checks for safe storage and compliance.
- Offer flexibility to cover colleagues’ annual leave, sickness or other absence as needed.
Skills & Competencies Required:
- Experienced administrator with a background in health and/or community settings.
- Proficient with Microsoft Office (Word, Excel) and database systems.
- Positive and proactive, able to work at pace with multiple tasks.
- Adept communicator with a welcoming style when interacting with patients, health professionals and colleagues.
- Strong team player who builds relationships and works independently on own tasks.
- Quality‑driven, consistently seeks high standards and improvement.
- Open to new ideas and perspectives.
Qualifications:
- GCSE / O Level in Maths and English, or equivalent.
- NVQ Level 2 in a relevant subject, or significant equivalent experience.
- RSA Typing Level 2 or above.
- NVQ Level 3 in a relevant subject.
Experience:
- Working in a team environment.
- Demonstrable experience in a reception/administration role.
- Experience in a health‑care setting (e.g. community health provider, GP practice, hospital).
- Experience in minute‑taking for meetings.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure to the Disclosure and Barring Service will be required to verify criminal convictions where applicable. Please note that we are unable to offer sponsorship for this role.
Administrator in Mansfield employer: ABL Health Ltd
Contact Detail:
ABL Health Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for an admin role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way, especially those related to admin tasks and teamwork. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office and any database systems mentioned in the job description. Being able to demonstrate your proficiency can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. Don't miss out on that chance!
We think you need these skills to ace Administrator in Mansfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in administration, especially in health or community settings. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant experience!
Show Off Your IT Skills: Since proficiency in Microsoft Office and database systems is key for this role, be sure to mention any specific projects or tasks where you’ve used these tools. We love seeing examples of how you’ve used Excel or Word to make your work more efficient!
Communicate Clearly: Your written application should reflect your communication skills. Keep it clear, concise, and professional. We appreciate a welcoming tone, so let your personality shine through while maintaining professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABL Health Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like managing calls and processing healthcare referrals. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since proficiency in Microsoft Office and database systems is crucial for this role, be prepared to discuss your experience with these tools. Bring examples of how you've used Excel or Word in previous jobs, and if possible, mention any specific projects where your IT skills made a difference. This will highlight your capability to handle the administrative tasks effectively.
✨Communicate Like a Pro
As an Administrator, you'll need to interact with various stakeholders, so practice your communication skills. Think about how you can convey information clearly and warmly, especially when dealing with patients and health professionals. You might even want to prepare a few scenarios where you successfully managed difficult conversations or provided excellent customer service.
✨Be Ready to Discuss Teamwork
This role requires a strong team player, so come prepared with examples of how you've collaborated with others in past positions. Share stories that showcase your ability to support colleagues, take meeting minutes, and contribute to a positive team environment. This will demonstrate that you can work well both independently and as part of a team.