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- Tasks: Lead and innovate mental health services for children and young people.
- Company: ABL Health Ltd, a dynamic community health organisation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in the lives of children and families while leading impactful change.
- Qualifications: Experienced clinician with leadership skills in mental health services.
- Other info: Join a passionate team dedicated to improving emotional wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
This post is for an experienced clinician Head of Service/Service Manager. The services covered within this role are; Children and Young Peoples Single Point of Access, Mental Health Support Teams in Schools, and our Community Team & CYP Haven Service all of which have their own leadership structure to support.
We are looking for someone personable, innovative and experienced in leading change throughout services. We are looking for a competent, emotional intelligent leader who is able to engage teams and keep our families at the centre of all decision making.
The Service Manager will have responsibility for providing the clinical oversight and integrity of the Children and Young Peoples Single Point of Access and providing oversight of all other service functions. Working as part the senior leadership team in CYP Emotional Wellbeing Early Support Service, including their clinical and operational leads, they will be responsible and accountable for effective service line management, operational delivery, workforce, quality and safety for their teams.
Main duties of the job
In this role, you will lead the development and delivery of the Emotional Wellbeing Early Support Service, building strong partnerships with CAMHS, commissioners, and local stakeholders to ensure timely, integrated support for children and young people. You will drive a co-produced, outcomes-based model, continually adapting services to meet local needs while achieving and exceeding KPIs. Responsibilities include ensuring high-quality contract performance, effective reporting, budget management, and holding Team Leads accountable for service standards. You will oversee staff supervision, training, and caseload management to ensure evidence-based, outcome-focused interventions are delivered. Using performance data, you will inform service improvements, manage capacity and demand, and maintain access times. Alongside this, you will support therapeutic activity development, safeguard quality of care, and provide on-call support as part of a rota. This is a dynamic leadership role requiring collaboration, innovation, and a clear vision to improve the wellbeing of children, young people, and families across Swindon.
About us
ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.
Job responsibilities
Role Purpose:
This post is for an experienced clinician Head of Service/Service Manager. The services covered within this role are; Children and Young Peoples Single Point of Access, Mental Health Support Teams in Schools, and our Community Team & CYP Haven Service all of which have their own leadership structure to support.
We are looking for someone personable, innovative and experienced in leading change throughout services. We are looking for a competent, emotional intelligent leader who is able to engage teams and keep our families at the centre of all decision making.
The Service Manager will have responsibility for providing the clinical oversight and integrity of the Children and Young Peoples Single Point of Access and providing oversight of all other service functions. Working as part the senior leadership team in CYP Emotional Wellbeing Early Support Service, including their clinical and operational leads, they will be responsible and accountable for effective service line management, operational delivery, workforce, quality and safety for their teams.
Main Duties and responsibilities:
- Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissioners
- Lead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon, ensuring effective engagement with all parties and facilitate integrated system-pathways
- Develop and evolve the service, co-produced with service users to continuously meet the changing needs of local people, communities, stakeholders and commissioners
- Deliver an outcomes-based service delivery model, achieving and exceeding KPIs, ensuring effective allocation of resources and being responsive to service user, partner, and commissioner feedback
- Ensure high-quality contract performance across all of its key elements, along with effective reporting and budget management.
- To lead and work in Partnership with CAMHs with regular interface meetings to ensure appropriate and timely interventions are offered to CYP
- Manage in a methodical manner, holding Team Leads to account; address and manage poor performance as it is encountered.
- Ensure that all staff have access to appropriate line management and clinical supervision.
- Analyse data and information relating to service performance to inform future service developments, identifying opportunities for redesigning services that improve efficiency, improve quality.
- To develop and facilitate relevant and evidence based on therapeutic activities and interventions as appropriate to the patient group served
- To ensure staff keep up to date with clinical knowledge and skills, are regularly supervised, have a manageable case-load, deliver an outcomes-focused service according to relevant and evidence-based clinical practice.
- Ensuring services meet key performance indicators and internal and external targets identifying risks and mitigating actions.
- Ensuring effective management of capacity and demand within their services, including the maintenance of access times for services.
- Provide on call support inc Evening & Weekends as part of a rota.
- Any other duties are appropriate to support the development of the service offer and quality of care received by CYP.
This job profile is intended as a general guide to the responsibilities attached to the post and may be altered from time to time, following consultation with the post holder to reflect changing needs of the service &/or ABLs priorities.
An experienced senior leader, with experience in a mental health environment, managing complex multi-component services
A positive and proactive leader with the ability to motivate, engage and support delivery teams to achieve the highest standards and outcomes
A strategic thinker able to foresee and take action to deal with problems and opportunities
Skilled in project management accustomed to using tools and processes to identify project goals, set and manage the schedule, anticipate and identify issues, remove obstacles, delineate responsibility, track task completion, and communicate progress
Able to build strong relationships fostering trust and cooperation among colleagues, stakeholders, community leaders, commissioners and sub-contractors Knowledge of emotional wellbeing needs in children and young people.
Experienced in working within CAMHS and have in depth knowledge and understanding of CYP mental health pathways
Strong understanding of the local support landscape or willingness to rapidly develop this knowledge.
Experienced in evolving and developing services within a complex health system in a co-produced way Proficiency with digital systems, including client management systems and Microsoft Office.
Passionate about improving Children and Young Peoples emotional wellbeing, ambitious and highly motivated and looking for a job with responsibility
Interviews for this role are scheduled to take place on Wednesday, 15th October.
Please note that we are not able to offer sponsorship for this role
Person Specification Experience
- Knowledge of development in MH CYP, family development and of transitions
- Experience of specialist psychological assessment and treatment of clients with a range of psychological needs of a complex nature.
- Experience of working in an enhanced need MH multi- disciplinary team environment and with external professionals such as emergency services.
- Demonstrable experience as a leader in mental health
- Experience of leading and inspiring large clinical teams
- Experience working with commissioners
- Ability to recognise and respond to concerns about child protection and safeguarding.
- Experience of contract and performance management
- Experience of budget management of services over £1m a year
- Demonstrable experience of managing service improvement
- Experience in quality improvement measures.
- At least 5 years in mental health-related field
- Experience of delivery/management of CYP mental health services
- Experience within a commissioning environment
- Experience of supply chain management
Qualifications
- Mental Health or equivalent professional health qualification e.g. Allied Health Professional, Senior RMN Nurse, Clinical Psychologist, Psychotherapist Minimum of 2 years post qualification experience.
- Evidence of post registration training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
ABL Health Ltd
Address
Be U Swindon, 6 Darby Close, Nexus Business Centre, Cheney Manor
#J-18808-Ljbffr
Head of Service employer: ABL Health Ltd
Contact Detail:
ABL Health Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field, especially those who might know about the Head of Service role. Attend local events or webinars to meet potential colleagues and stakeholders.
✨Tip Number 2
Prepare for the interview by researching ABL Health Ltd and their services. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to share specific examples of how you've led teams through change and improved service delivery. Highlight your emotional intelligence and ability to engage with families and staff alike.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Head of Service
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for improving the emotional wellbeing of children and young people shine through. We want to see how your values align with ours at StudySmarter, so don’t hold back!
Tailor Your Experience: Make sure to highlight your relevant experience in mental health and service management. We’re looking for someone who can lead change effectively, so share specific examples that demonstrate your leadership skills and innovative thinking.
Be Personable: Remember, we’re after a personable leader! Use a friendly tone in your application to show us you can engage teams and keep families at the centre of decision-making. A warm approach can make all the difference.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ABL Health Ltd
✨Know Your Services Inside Out
Before the interview, make sure you thoroughly understand the services you'll be overseeing, like the Children and Young Peoples Single Point of Access and Mental Health Support Teams. Familiarise yourself with their structures, challenges, and successes so you can speak confidently about how you would lead and innovate within these areas.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how it aligns with the values of the organisation. Share specific examples of how you've engaged teams and driven change in previous roles, especially in mental health settings. Highlight your emotional intelligence and ability to keep families at the centre of decision-making.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage complex situations. Think of examples where you've had to adapt services based on feedback or data, and be ready to explain your thought process and the outcomes of your decisions.
✨Engage with Stakeholders
Demonstrate your understanding of the importance of building strong partnerships with stakeholders, including CAMHS and local commissioners. Prepare to discuss how you would foster collaboration and ensure integrated support for children and young people, showcasing your strategic thinking and relationship-building skills.
