Retail Customer Service – Hamilton
Retail Customer Service – Hamilton

Retail Customer Service – Hamilton

Hamilton Full-Time 26000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome customers, assist with eyewear selection, and manage appointments.
  • Company: Join a growing optical team in Hamilton, making a difference every day.
  • Benefits: Earn $19/hour, enjoy full benefits after 3 months, and get three weeks of paid vacation.
  • Why this job: Be part of a supportive culture with growth opportunities in a global brand.
  • Qualifications: Retail or customer service experience, strong communication skills, and a friendly attitude.
  • Other info: Flexible hours available; perfect for both full-time and part-time candidates.

The predicted salary is between 26000 - 36000 £ per year.

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Retail Customer Service – Hamilton, Hamilton

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Client:

ABL Employment

Location:

Hamilton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

8b856970ac4a

Job Views:

6

Posted:

17.08.2025

Expiry Date:

01.10.2025

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Job Description:

Are you passionate about helping people see the world more clearly? Do you enjoy providing exceptional customer care and want to be part of something meaningful? We’re looking for enthusiastic individuals to join our growing optical team in Hamilton, ON, where your warm, welcoming personality will make a real difference every day.

Key Responsibilities:

  • Greet customers and provide a welcoming environment
  • Complete initial optical assessments
  • Assist customers in selecting eyewear
  • Schedule and manage appointment bookings
  • Process customer payments and perform cash handling

What’s in it for you?

  • Competitive starting wage of $19/hour (based on experience)
  • Full benefits package after 3 months of employment
  • Three weeks of paid vacation
  • Supportive, team-oriented work culture
  • Opportunity to grow within a global brand

About You:

  • Previous experience in retail or face-to-face customer service
  • Strong communication and interpersonal skills
  • Friendly, dependable, and customer-focused
  • Flexible availability; open to full-time or part-time candidates
  • Seeking a long-term position with growth potential

Bring your energy, empathy, and eye for style, and we’ll provide the tools, training, and support to help you thrive.

Check your email for a virtual survey, so we can learn more about your experience and aspirations. If an opportunity aligns with your skills, we’ll be reaching out to you to discuss it further. Stay tuned for our follow-up as we explore potential matches matched to your expertise.

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Retail Customer Service – Hamilton employer: ABL Employment

Join our dynamic optical team in Hamilton, where we prioritise exceptional customer care and a supportive work environment. With competitive wages, a comprehensive benefits package, and ample opportunities for personal and professional growth, we are committed to helping you thrive in your career while making a meaningful impact on our customers' lives.
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Contact Detail:

ABL Employment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Customer Service – Hamilton

Tip Number 1

Familiarise yourself with the optical industry and the specific products offered by our brand. Understanding eyewear trends and customer preferences will help you engage more effectively during interviews.

Tip Number 2

Practice your customer service skills by role-playing common scenarios you might encounter in retail. This will prepare you to demonstrate your interpersonal skills and problem-solving abilities when interacting with potential customers.

Tip Number 3

Network with current employees or others in the optical field. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.

Tip Number 4

Be prepared to discuss your flexibility and availability during the interview. Highlighting your willingness to work various shifts can make you a more attractive candidate for this role.

We think you need these skills to ace Retail Customer Service – Hamilton

Customer Service Skills
Strong Communication Skills
Interpersonal Skills
Cash Handling
Appointment Scheduling
Attention to Detail
Problem-Solving Skills
Empathy
Teamwork
Flexibility
Sales Skills
Time Management
Adaptability
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what they are looking for.

Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for the optical industry. Mention specific experiences that demonstrate your ability to provide exceptional customer care.

Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your responsibilities and achievements in those roles, focusing on how you contributed to customer satisfaction.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer-facing roles.

How to prepare for a job interview at ABL Employment

Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers. Share specific examples from your past experiences where you went above and beyond to assist someone, as this will demonstrate your commitment to exceptional service.

Prepare for Common Questions

Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or how you prioritise tasks during busy periods. Practising your responses can help you feel more confident during the interview.

Highlight Relevant Experience

Discuss any previous retail or face-to-face customer service roles you've held. Be ready to explain how those experiences have equipped you with the skills needed for the Retail Customer Service position, particularly in an optical setting.

Demonstrate Team Spirit

Since the role involves working within a team, be prepared to talk about your ability to collaborate with others. Share examples of how you've contributed to a positive team environment in the past, as this aligns with the supportive culture they value.

Retail Customer Service – Hamilton
ABL Employment
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  • Retail Customer Service – Hamilton

    Hamilton
    Full-Time
    26000 - 36000 £ / year (est.)

    Application deadline: 2027-08-22

  • A

    ABL Employment

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