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- Tasks: Coordinate teams and ensure exceptional customer service in a dynamic office environment.
- Company: Join Anglian Home Improvements, a leader in transforming homes with innovative solutions.
- Benefits: Enjoy competitive salary, 31 days holiday, gym discounts, and paid volunteer time.
- Why this job: Be part of a supportive team making a real impact in the home improvement industry.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office required.
- Other info: We value diversity and inclusion, welcoming all applicants to join our thriving culture.
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking an Office Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Administrator, you\’ll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
We\’re looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards and ensuring each customer has a positive experience.
Key Responsibilities
- Be the main contact point for our customers, delivering exceptional customer service by promptly assisting with queries or concerns.
- Coordinate installation teams, trades, and customers to ensure smooth project execution.
- Monitor and track appointment schedules and installation plans to meet deadlines.
- Maintain accurate records of project details related to installations.
- Resolve operational issues efficiently to minimise disruptions.
- Process purchase orders and reconcile invoices.
Key Skills
- Excellent communication and interpersonal skills.
- Strong organisational abilities with keen attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Familiarity with customer relationship management (CRM) software is advantageous.
Benefit Package
- Competitive salary
- Pension
- 31 days holiday, increasing with service, plus your birthday off
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits, heavily discounted gym memberships, and free access to mental health first aiders
- Heavily discounted group discount scheme on all products
- Group perks and freebies on days out, cinema, theatre, dining, mobile phones, food shopping, and major high street retailers
- Opportunity to work with a forward-thinking and supportive team
- Career development and continuous learning opportunities
Ready to make a difference in the home improvement industry? Join us and be part of transforming homes and improving lives. We\’re excited to welcome dedicated individuals to our team!
Our company is committed to monitoring and aligning its policies with up-to-date government guidance on reducing the spread of respiratory infections in the workplace. Through the company\’s value of \’Succeed Together,\’ we are committed to equality, diversity, and inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.
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Office Administrator employer: ABL Architectural Products Corp.
Contact Detail:
ABL Architectural Products Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the home improvement industry and Anglian Home Improvements specifically. Understanding our services and values will help you demonstrate your enthusiasm and alignment with our mission during any conversations.
✨Tip Number 2
Network with current or former employees of Anglian Home Improvements on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific skills that are highly valued in the Office Administrator role.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've successfully managed multiple tasks in previous roles. Be ready to share specific examples that highlight your attention to detail and ability to prioritise effectively.
✨Tip Number 4
Showcase your proficiency in Microsoft Office and any CRM software you’ve used. If you have experience with specific tools that we use, mention them to demonstrate your readiness to hit the ground running.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Office Administrator role. Emphasise your organisational abilities, customer service experience, and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills can contribute to the smooth running of the depot and enhancing customer satisfaction.
Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and ability to manage multiple tasks. If you have experience with CRM software, be sure to mention it as it’s advantageous for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Office Administrator.
How to prepare for a job interview at ABL Architectural Products Corp.
✨Showcase Your Customer Service Skills
As an Office Administrator, you'll be the main contact for customers. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight specific examples that demonstrate your ability to resolve issues effectively.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills. During the interview, share how you manage multiple tasks and prioritise effectively. You could mention tools or methods you use to keep track of appointments and project details.
✨Familiarity with Software Tools
Proficiency in Microsoft Office and CRM software is advantageous. Brush up on these tools before the interview and be ready to discuss how you've used them in past roles. If you have experience with specific software, mention it!
✨Emphasise Team Coordination Experience
You'll be coordinating installation teams and trades, so it's important to convey your teamwork skills. Talk about any relevant experiences where you successfully collaborated with others to achieve a common goal, especially in a fast-paced environment.
