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- Tasks: Be the go-to person for customer queries and coordinate installation teams.
- Company: Join Anglian Home Improvements, a leader in transforming homes.
- Benefits: Enjoy competitive pay, 31 days holiday, and health perks like gym discounts.
- Why this job: Make a real impact in home improvement while growing in a supportive team.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
- Other info: We value diversity and inclusion, welcoming all applicants to our vibrant workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are currently seeking an Office Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Administrator, you\’ll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
We\’re looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.
Key Responsibilities
- You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
- Coordinate installation teams, trades, and customers to ensure smooth project execution.
- Monitor and track appointment schedules and installation plans to ensure deadlines are met.
- Maintain accurate records project details related to installations.
- Resolve operational issues efficiently to minimise disruptions.
- Process purchase orders and reconcile invoices.
Key Skills
- Excellent communication and interpersonal skills.
- Strong organisational abilities with a keen attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- Familiarity with customer relationship management (CRM) software is advantageous.
Benefit Package
- Competitive salary
- Pension
- 31 days holiday, increasing with service, plus have your birthday off
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders
- Heavily discounted group discount scheme on all products
- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers
- Opportunity to work with a forward-thinking and supportive team
- Career development and continuous learning opportunities
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We\’re excited to welcome dedicated individuals to our team!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
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Office Administrator employer: ABL Architectural Products Corp.
Contact Detail:
ABL Architectural Products Corp. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the home improvement industry and Anglian Home Improvements specifically. Understanding our services and customer needs will help you stand out during any discussions or interviews.
✨Tip Number 2
Brush up on your organisational skills by practising how to manage multiple tasks efficiently. You might want to create a mock schedule or project plan to demonstrate your ability to prioritise effectively.
✨Tip Number 3
Enhance your communication skills by engaging in role-playing scenarios where you handle customer queries. This will prepare you for the real-life situations you'll encounter as the main contact point for our customers.
✨Tip Number 4
Get comfortable with Microsoft Office and any CRM software you can access. Being proficient in these tools will not only boost your confidence but also show us that you're ready to hit the ground running.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Office Administrator role. Emphasise your organisational abilities, customer service experience, and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills can contribute to the smooth running of the depot and enhance customer satisfaction.
Highlight Relevant Skills: In your application, clearly outline your communication and interpersonal skills, as well as your ability to manage multiple tasks. If you have experience with CRM software, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an Office Administrator.
How to prepare for a job interview at ABL Architectural Products Corp.
✨Showcase Your Communication Skills
As an Office Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Consider sharing examples of how you've successfully resolved customer queries in the past.
✨Highlight Your Organisational Abilities
This role requires strong organisational skills. During the interview, discuss specific strategies you use to manage multiple tasks and prioritise effectively. You might want to mention any tools or methods that help you stay organised.
✨Familiarise Yourself with CRM Software
While familiarity with CRM software is advantageous, it's important to show your willingness to learn. If you have experience with any similar systems, be sure to mention it. If not, express your eagerness to quickly adapt to new technologies.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations, such as resolving operational issues or coordinating teams. Think of examples from your previous roles where you successfully navigated challenges and be ready to share those stories.
