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- Tasks: Assess vehicle damage, manage repairs, and ensure quality service.
- Company: Join ABL 1 Touch, a leading vehicle repair business since 1994.
- Benefits: Enjoy competitive salary, bonuses, 28 days holiday, and health perks.
- Why this job: Be part of a dynamic team in a brand-new, high-volume site.
- Qualifications: Experience in body and paint repair, with strong negotiation skills required.
- Other info: We value diversity and provide an inclusive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced Vehicle Damage Assessor with a passion for managing dynamic teams in a fast-paced, evolving environment? Do you want to be part of an exciting new chapter for a market-leading automotive business? Join us at our newest and largest site, which opened in December 2024.
What We Offer:
- Competitive salary, plus team bonus
- 28 days holiday (including bank holidays)
- Length of service awards
- Life Assurance
- Healthcare Cash Plan (including gym and shopping discounts)
- Employee Assistance Programme
- Celebration Day (use it to celebrate a significant event in your life)
- Car insurance discount with LV
- Employee Pension Scheme
- Employee Engagement Budget (funds for team outings and activities)
- Access to Mental Health First Aiders
- Cycle to Work Scheme
- Refer a Friend Scheme
Since 1994, ABL 1 Touch has been a market-leading vehicle repair business, working in partnership with insurance companies. We pride ourselves not only on the quality of our work but also on providing excellent customer service. Our brand-new Middlesbrough site is our largest yet and is equipped to handle a high volume of work.
Responsibilities of a Vehicle Damage Assessor will include:
- Ensure the efficient and profitable costing of each repair
- Produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement.
- Maintain effective control of invoicing costs in line with partners budget objectives
- Carry out initial parts assessments (IPA’s) to reduce key to key & lifecycle times and maintain high customer service
- Responsible for ensuring all repair methodology is in line with BS10125 standards
- Identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
- Support with quality of repair complaints where necessary
- Identify and handle any total loss cases as applicable to SLA requirements
Skills and experience required as a Vehicle Damage Assessor:
- Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
- Technical and estimating experience
- To attain ATA accreditation if required by the company
- Knowledge of current estimating systems i.e. Audatex, Glassmatix
- Knowledge of E-scribe, Glass’s evaluator, Ezi methods or other
- Good negotiation skills
- Audatex Gold annual training
- Are a team player with a can do attitude
- Have cultural and organisational knowledge
- Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practice
Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.
ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.
We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at workforus@abl1touch.com
Vehicle Damage Assessor employer: ABL 1 Touch Group Ltd
Contact Detail:
ABL 1 Touch Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor
✨Tip Number 1
Familiarise yourself with the latest vehicle legislation and trade practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with professionals in the automotive repair industry, especially those who have experience as Vehicle Damage Assessors. They can provide valuable insights and may even refer you to opportunities within their organisations.
✨Tip Number 3
Showcase your negotiation skills during any discussions or interviews. Prepare examples of how you've successfully negotiated costs or resolved disputes in previous roles to highlight your capabilities.
✨Tip Number 4
Research ABL 1 Touch and their values thoroughly. Understanding their ethos and commitment to quality customer service will allow you to align your answers and demonstrate that you're a great fit for their team.
We think you need these skills to ace Vehicle Damage Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle damage assessment and any technical skills related to body and paint repair. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to manage teams effectively. Mention specific experiences that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your technical skills, knowledge of estimating systems like Audatex or Glassmatix, and any negotiation skills you possess. This will show that you have the expertise needed for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Vehicle Damage Assessor.
How to prepare for a job interview at ABL 1 Touch Group Ltd
✨Showcase Your Technical Knowledge
As a Vehicle Damage Assessor, it's crucial to demonstrate your technical skills and knowledge of body and paint repair. Be prepared to discuss your experience with estimating systems like Audatex or Glassmatix, and how you've applied this knowledge in previous roles.
✨Highlight Your Teamwork Skills
This role requires a strong team player attitude. Share examples of how you've successfully collaborated with others in a fast-paced environment, and how you contribute to a positive team dynamic.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you've had to manage costs, handle complaints, or ensure compliance with standards, and be ready to explain your thought process.
✨Understand the Company Culture
Research ABL 1 Touch and their commitment to diversity and inclusion. Be ready to discuss how your values align with theirs and how you can contribute to maintaining an inclusive work environment.
