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- Tasks: Assess vehicle damage and produce accurate estimates for repairs.
- Company: Join ABL 1 Touch, a leading vehicle repair business with 30 years of excellence.
- Benefits: Enjoy competitive salary, bonuses, 28 days holiday, and healthcare perks.
- Why this job: Be part of a dynamic team that values growth and customer service.
- Qualifications: Technical skills in body and paint repair; estimating experience required.
- Other info: Opportunities for professional development and a fun team culture.
The predicted salary is between 30000 - 42000 £ per year.
Vehicle Damage Assessor
Are you ready to make your next great move in the automotive industry? Do you have a background within a vehicle repair & damage assessment? Do you want to be part of a market leading and growing automotive business that looks after its employees?
What can we offer you?
- Competitive Salary + Team Performance Bonus
- 28 days holiday (including bank holidays)
- Healthcare Cash Plan (including Gym and shopping discounts)
- Employee Assistance Programme
- Celebration Day (to use as you wish to celebrate a significant day in your life)
- Car Insurance discount with LV
- Employee Engagement Budget (money to go out as a team and have fun!)
- Access to Mental Health First Aiders
- Cycle to Work Scheme
- Refer a Friend Scheme (earn £1,000 for referring people to join the team)
About the Company
ABL 1 Touch are a market leading vehicle repair business since 1994, working in partnership with insurance companies. ABL 1 Touch prides itself not only in the quality of its work but in providing excellent customer service. This year marks a significant milestone for us as we celebrate three decades of dedicated service and excellence in our industry.
About the Role
As we continue to grow, ABL 1 Touch are looking to recruit a Vehicle Damage Assessor to join our Team at our brand new site in Middlesbrough. As a Vehicle Damage Assessor, you will produce accurate invoices and estimates to meet all required SLA Cost Control, to maintain effective control of estimating costs in line with budget objectives.
Responsibilities
- Ensure the efficient and profitable costing of each repair
- Produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement.
- Maintain effective control of invoicing costs in line with partners budget objectives
- Support each site, wherever necessary, to ensure smooth site level operation and maintain high customer service
- Carry out initial parts assessments (IPA’s) to reduce key to key & lifecycle times and maintain high customer service
- Responsible for ensuring all repair methodology is in line with BS10125 standards
- Comply with any reasonable directive from the management team
- Identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
- Support with quality of repair complaints where necessary
- Identify and handle any total loss cases as applicable to SLA requirements
Required Skills
- Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
- Technical and estimating experience
- To attain ATA accreditation if required by the company
- Knowledge of current estimating systems i.e. Audatex, Glassmatix
- Knowledge of E-scribe, Glass’s evaluator, Ezi methods or other
- Audatex Gold annual training
- Are a team player with a can do attitude
- Have cultural and organisational knowledge
- Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practices
Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth.
Seniority level
Associate
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
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Contact Detail:
ABL 1 Touch Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor
✨Tip Number 1
Familiarise yourself with the latest vehicle repair and damage assessment technologies. Being knowledgeable about current estimating systems like Audatex or Glassmatix can give you an edge during discussions with our team.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in vehicle damage assessment. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Prepare to discuss your previous experiences in body and paint repair during the interview. Highlight specific examples where you successfully managed costs or improved customer service, as these are key aspects of the role.
✨Tip Number 4
Showcase your understanding of BS10125 standards and how they apply to vehicle repairs. This knowledge will demonstrate your commitment to quality and compliance, which is crucial for a Vehicle Damage Assessor at ABL 1 Touch.
We think you need these skills to ace Vehicle Damage Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle repair and damage assessment. Use specific examples that demonstrate your technical skills and knowledge of estimating systems like Audatex or Glassmatix.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of ABL 1 Touch's ethos. Mention how your background aligns with their commitment to quality customer service and efficient repair processes.
Highlight Relevant Skills: In your application, emphasise your technical skills, estimating experience, and any relevant certifications such as ATA accreditation. This will show that you meet the required skills for the Vehicle Damage Assessor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a Vehicle Damage Assessor.
How to prepare for a job interview at ABL 1 Touch Group Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical skills related to body and paint repair. Be prepared to discuss your experience with estimating systems like Audatex or Glassmatix, as well as any relevant certifications you hold.
✨Demonstrate Customer Service Skills
Since ABL 1 Touch prides itself on excellent customer service, be ready to share examples of how you've handled customer interactions in the past. Highlight your ability to maintain high standards while managing repairs.
✨Understand the Company Ethos
Familiarise yourself with ABL 1 Touch's values and ethos. During the interview, express how your personal values align with theirs, especially regarding quality work and customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you had to manage costs, handle complaints, or ensure compliance with industry standards, and be ready to discuss your approach.
