Vehicle Damage Assessor

Vehicle Damage Assessor

Middlesbrough Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Vehicle Damage Assessor, you'll create accurate invoices and estimates for vehicle repairs.
  • Company: ABL 1 Touch is a leading vehicle repair business with 30 years of excellence in customer service.
  • Benefits: Enjoy competitive salary, performance bonuses, 28 days holiday, healthcare cash plan, and more perks!
  • Why this job: Join a dynamic team that values growth, inclusivity, and celebrates your significant life moments.
  • Qualifications: Technical skills in body and paint repair, estimating experience, and knowledge of current legislation required.
  • Other info: We support a diverse workforce and provide an accessible recruitment process.

The predicted salary is between 30000 - 42000 £ per year.

Vehicle Damage Assessor

Are you ready to make your next great move in the automotive industry? Do you have a background within a vehicle repair & damage assessment? Do you want to be part of a market leading and growing automotive business that looks after its employees?

What can we offer you?

  • Competitive Salary + Team Performance Bonus
  • 28 days holiday (including bank holidays)
  • Healthcare Cash Plan (including Gym and shopping discounts)
  • Employee Assistance Programme
  • Celebration Day (to use as you wish to celebrate a significant day in your life)
  • Car Insurance discount with LV
  • Employee Pension
  • Employee Engagement Budget (money to go out as a team and have fun!)
  • Access to Mental Health First Aiders
  • Cycle to Work Scheme
  • Refer a Friend Scheme (earn £1,000 for referring people to join the team)
  • More benefits coming soon….

About the Company

ABL 1 Touch are a market leading vehicle repair business since 1994, working in partnership with insurance companies. ABL 1 Touch prides itself not only in the quality of its work but in providing excellent customer service. This year marks a significant milestone for us as we celebrate three decades of dedicated service and excellence in our industry. It\’s with great pride and gratitude that we celebrate 30 years of innovation, growth, and solid commitment to our valued clients and partners. We look forward to continuing to exceed expectations and setting new targets for success in the years ahead. Thank you for being an integral part of our journey.

About the Role

As we continue to grow, ABL 1 Touch are looking to recruit a Vehicle Damage Assessor to join our Team at our brand new site in Middlesbrough. As a Vehicle Damage Assessor, you will produce accurate invoices and estimates to meet all required SLA Cost Control, to maintain effective control of estimating costs in line with budget objectives.

Responsibilities

  • Ensure the efficient and profitable costing of each repair
  • Produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirement. – timescale etc.
  • Maintain effective control of invoicing costs in line with partners budget objectives
  • Support each site, wherever necessary, to ensure smooth site level operation and maintain high customer service (total loss’s, estimates etc)
  • Carry out initial parts assessments (IPA’s) to reduce key to key & lifecycle times and maintain high customer service
  • Responsible for ensuring all repair methodology is in line with BS10125 standards
  • Comply with any reasonable directive from the management team
  • Identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
  • Support with quality of repair complaints where necessary
  • Identify and handle any total loss cases as applicable to SLA requirements

Required Skills

  • Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
  • Technical and estimating experience
  • To attain ATA accreditation if required by the company
  • Knowledge of current estimating systems i.e. Audatex, Glassmatix
  • Knowledge of E-scribe, Glass’s evaluator, Ezi methods or other
  • Good negotiation skills
  • Audatex Gold annual training
  • Are a team player with a can do attitude
  • Have cultural and organisational knowledge
  • Have technical skills, knowledge and experience of body and paint repair in the retail motor industry
  • Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practices

Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.

ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.

We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at workforus@abl1touch.com

Vehicle Damage Assessor employer: ABL 1 Touch Group Ltd

ABL 1 Touch is an exceptional employer in the automotive industry, offering a competitive salary and a comprehensive benefits package that includes a performance bonus, healthcare cash plan, and generous holiday allowance. Our supportive work culture fosters professional growth and teamwork, while our commitment to diversity and inclusion ensures that every employee feels valued and empowered. Join us at our new Middlesbrough site and be part of a dynamic organization celebrating 30 years of excellence and innovation.
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Contact Detail:

ABL 1 Touch Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vehicle Damage Assessor

✨Tip Number 1

Familiarize yourself with the latest vehicle repair and damage assessment technologies. Being knowledgeable about current estimating systems like Audatex or Glassmatix will give you an edge during the interview.

✨Tip Number 2

Highlight your technical skills and experience in body and paint repair. Be prepared to discuss specific examples from your past work that demonstrate your expertise and problem-solving abilities.

✨Tip Number 3

Showcase your negotiation skills. Think of scenarios where you've successfully negotiated costs or resolved disputes, as this is crucial for maintaining effective control of invoicing costs.

✨Tip Number 4

Research ABL 1 Touch's ethos and values. Understanding their commitment to customer service and quality will help you align your answers with what they are looking for in a candidate.

We think you need these skills to ace Vehicle Damage Assessor

Technical Skills in Body and Paint Repair
Estimating Experience
Knowledge of Current Estimating Systems (e.g., Audatex, Glassmatix)
Understanding of BS10125 Standards
Negotiation Skills
ATA Accreditation (or willingness to attain)
Knowledge of Vehicle Legislation
Knowledge of Consumer Legislation
Knowledge of Trade Practices
Attention to Detail
Customer Service Skills
Team Player Attitude
Cultural and Organisational Knowledge

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Vehicle Damage Assessor. Tailor your application to highlight relevant experience in vehicle repair and damage assessment.

Highlight Relevant Skills: Emphasize your technical skills and knowledge related to body and paint repair, as well as your estimating experience. Mention any relevant certifications, such as ATA accreditation, and familiarity with estimating systems like Audatex or Glassmatix.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate how you meet the job requirements.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Vehicle Damage Assessor.

How to prepare for a job interview at ABL 1 Touch Group Ltd

✨Show Your Technical Knowledge

Make sure to highlight your technical skills and experience in body and paint repair. Be prepared to discuss specific examples from your past work that demonstrate your expertise in estimating costs and managing repairs.

✨Understand the Company Culture

Research ABL 1 Touch and understand their commitment to customer service and quality. During the interview, express how your values align with theirs and how you can contribute to maintaining their high standards.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle specific situations, such as a total loss case or a quality repair complaint, to showcase your negotiation skills and decision-making process.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company. Inquire about their future goals, team dynamics, and opportunities for professional growth. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

Vehicle Damage Assessor
ABL 1 Touch Group Ltd
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  • Vehicle Damage Assessor

    Middlesbrough
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-02-05

  • A

    ABL 1 Touch Group Ltd

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