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- Tasks: Support the workshop's productivity and ensure high-quality vehicle repairs.
- Company: Join a leading automotive repair business that values its people.
- Benefits: Competitive salary, bonuses, 28 days holiday, and healthcare cash plan.
- Why this job: Be part of a growing team and make a real impact in customer service.
- Qualifications: Experience in bodyshop or accident repair, strong communication skills.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Are you ready to take the next step in your automotive career? We’re looking for an experienced and motivated Assistant Bodyshop Manager to join our busy and growing team in Rayleigh. If you’re passionate about delivering outstanding customer service, maintaining high repair standards, and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Join a market-leading automotive repair business that values its people and invests in their development.
What We Offer- Competitive salary plus bonus
- 28 days holiday (including bank holidays)
- Healthcare Cash Plan (including gym and retail discounts)
- Employee Assistance Programme
- Celebration Day – an extra day off to celebrate an important day in your life
- Car insurance discount with LV
- Company pension scheme
- Employee engagement budget for team activities
- Access to Mental Health First Aiders
- Cycle to Work Scheme
- Refer a Friend bonus scheme
- Additional benefits coming soon
ABL has been a leader in vehicle repair since 1994. Working closely with major insurance partners, we pride ourselves on delivering high-quality repairs alongside exceptional customer service. Due to continued growth and expansion, we’re looking for driven individuals who want to be part of our success story.
The RoleAs Assistant Bodyshop Manager, you will play a key role in the daily running of our production workshop, ensuring repairs are completed efficiently, to the highest quality, and that customers are supported throughout the repair journey. You’ll be the main point of contact for customers once their vehicle arrives on site and will work closely with the workshop, parts team, and office team to ensure a smooth repair process.
Key Responsibilities- Support the productivity and performance of the workshop to meet repair targets
- Act as the main point of contact for customers throughout the repair process
- Manage customer expectations and provide regular updates on repair progress
- Ensure repairs meet the highest quality standards
- Monitor costs and support control of cost of sale
- Work closely with production teams to maintain an efficient workflow
- Handle and resolve customer queries or complaints professionally
- Create and manage job cards and ensure accurate documentation
- Ensure parts are ordered and processed correctly
- Carry out final quality checks before vehicle handover
- Ensure compliance with Health & Safety and workshop regulations
- Maintain strong working relationships with insurance partners
- Experience within a bodyshop or accident repair environment
- Strong customer service and communication skills
- Excellent organisation and time management
- Ability to multitask in a fast-paced environment
- High attention to detail
- Confident telephone manner
- Good understanding of vehicle repair processes and industry standards
- Positive, proactive attitude
- Team player with strong interpersonal skills
- Flexible with a “can-do” approach
- Takes ownership and responsibility
- Honest, reliable and professional
- Pride in delivering high standards of work
If you’re looking to join a growing, supportive company with strong career opportunities, we’d love to hear from you.
Assistant Bodyshop Manager in Rayleigh employer: ABL 1 Touch Group Ltd
Contact Detail:
ABL 1 Touch Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Bodyshop Manager in Rayleigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and repair standards, so you can showcase how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Practice your communication skills! As an Assistant Bodyshop Manager, you'll be the main point of contact for customers. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to handle any situation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Let’s get you on board!
We think you need these skills to ace Assistant Bodyshop Manager in Rayleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in bodyshop or accident repair environments, as well as your customer service skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our values at ABL. Keep it friendly and professional – we love a personal touch!
Showcase Your Achievements: Don’t just list your duties; share your successes! Whether it’s meeting repair targets or improving customer satisfaction, we want to know how you've made a difference in your previous roles. Numbers and examples can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ABL 1 Touch Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle repair processes and industry standards. Familiarise yourself with common issues that arise in a bodyshop environment, as well as the specific services offered by the company. This will show your passion for the role and help you answer technical questions confidently.
✨Customer Service Focus
Since the role involves being the main point of contact for customers, prepare to discuss your previous experiences in customer service. Think of examples where you've successfully managed customer expectations or resolved complaints. Highlighting your strong communication skills will be key!
✨Show Your Organisational Skills
As an Assistant Bodyshop Manager, you'll need to juggle multiple tasks. Be ready to share how you prioritise your workload and manage time effectively. Consider discussing any tools or methods you use to stay organised, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Be a Team Player
This role requires collaboration with various teams, so be prepared to talk about your experience working in a team setting. Share examples of how you've contributed to team success and maintained strong working relationships. A positive, proactive attitude will go a long way in making a great impression!