Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide application support and troubleshoot issues for our custom-built management system.
- Company: Join ABL 1Touch, a forward-thinking company revolutionising vehicle repair.
- Benefits: Earn up to £40K, enjoy 20 days holiday, and access private medical insurance.
- Why this job: Be part of a dynamic team making a real impact in a growing industry.
- Qualifications: 1+ year in technical support with strong communication and problem-solving skills.
- Other info: Flexible remote work with opportunities for professional growth and a diverse team.
The predicted salary is between 24000 - 40000 £ per year.
Technical Support Developer (Remote)
Location: Remote (UK-based)
Employment Type: Full-time
Salary: Up to £40,000 per annum
Travel: Occasional travel required for team meetings and company events
At ABL 1Touch, we’re on a mission to shape the future of vehicle repair through innovation, pride, and responsible decision-making.
What we offer?
- up to £40K per annum
- 20 days of holiday + bank holiday
- Company pension
- Remote-first role with flexibility and autonomy
- Private Medical Insurance – Family cover
- Healthcare cash plan (including gym & shopping discounts)
- Employee Assistance Programme
- Car insurance discount with LV
- Length of service awards
- Cycle to work scheme
We\’re seeking a Technical Support Developer to join our internal development team and provide application support for our custom-built business management system, used daily by over 400 employees.
You’ll investigate, troubleshoot, and resolve issues, working alongside developers, stakeholders, and users across the business. This is a great opportunity for someone technically minded with excellent customer support skills who wants to grow within a small, impactful product team.
Key responsibilities of a Technical Support Developer:
- Monitor and respond to support requests and system alerts
- Troubleshoot and resolve application issues; escalate when required
- Maintain high standards for response times and resolutions
- Communicate effectively with non-technical users
- Create and maintain SOPs and a support knowledge base
- Identify opportunities to reduce support volumes and improve user experience
- Test new application features and provide structured feedback
- Produce user documentation and support internal training efforts
- Log and prioritise bugs and feature requests
- Learn and apply 2nd-line troubleshooting techniques
- Run routine technical checks and generate reports
- Support broader technical team tasks when capacity allows
Skills and experience required as a Technical Support Developer:
- 1+ year in a technical support or helpdesk role
- Experience supporting users of web-based applications
- Excellent communication skills across email, phone, and chat
- Strong problem-solving mindset and attention to detail
- Ability to handle multiple tasks and prioritise effectively
- Self-motivated, adaptable, and quick to learn new systems
Joining our team at ABL1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.
ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.
We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at workforus@abl1touch.com
Application Support Developer employer: ABL 1 Touch Group Ltd
Contact Detail:
ABL 1 Touch Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Developer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even friends who might know someone at ABL 1Touch. A personal introduction can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the company’s products. We want you to show off your problem-solving mindset and how you can contribute to their mission of innovation in vehicle repair.
✨Tip Number 3
Don’t forget to ask questions during the interview! This shows your interest in the role and helps you gauge if ABL 1Touch is the right fit for you. Think about what you want to know about their team dynamics or future projects.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Application Support Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Developer role. Highlight your experience in technical support and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your problem-solving mindset and communication skills, as these are key for us.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills and experience with web-based applications. We’re looking for someone who can troubleshoot effectively, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at ABL 1 Touch Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to web-based applications. Be ready to discuss your experience in troubleshooting and resolving issues, as well as any specific tools or technologies you've used in previous roles.
✨Communicate Like a Pro
Since you'll be working with non-technical users, practice explaining complex concepts in simple terms. During the interview, demonstrate your excellent communication skills by being clear and concise in your responses.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenging support requests in the past. Highlight your problem-solving mindset and attention to detail, as these are key traits for a Technical Support Developer.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics, company culture, and opportunities for professional growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
