ABL 1 Touch Group Limited in Warrington is seeking a Technical Customer Experience Executive to join the Customer Experience team. This role focuses on applying technical knowledge, customer insight and data to identify opportunities to improve service delivery for customers and business partners.
You will work with production, technical support and partner teams to understand performance, investigate issues, map the customer journey and implement improvements that enhance satisfaction,
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Technical CX Specialist - Insight-Driven Service in Warrington employer: ABL 1 Touch Group Limited
ABL 1 Touch is an excellent employer that values its employees by fostering a supportive and dynamic work culture in the UK. With a strong focus on career growth, we offer comprehensive training and development opportunities for our Vehicle Damage Assessors, ensuring they thrive in their roles while contributing to our commitment to high-quality service and customer satisfaction.